Nayzeth Acosta
Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Specialist
Apple
Las Vegas, NV
11.2023 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Analyzed data from customer surveys to identify trends in customer behavior.
- Recognized by management for providing exceptional customer service.
Guest Advocate
Target
Las Vegas , NV
10.2022 - 11.2023
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Answered customer inquiries regarding store policies and procedures.
- Processed online orders using point-of-sale systems.
- Assisted other departments when needed to maintain efficient operations.
Brand Representative
Hollister.Co
Las Vegas, NV
10.2020 - 11.2022
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Organized back stock shelves with incoming product.
Education
Bachelor of Arts - Computer Science
University of Nevada - Las Vegas
Las Vegas, NV05-2026
Minor - Communication
University of Nevada - Las Vegas
Las Vegas, NV12-2024
Skills
- Exceptional customer service
- Product Sales
- Quality Assurance
- Multitasking
- Organizational Skills
- Relationship Building
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Elementary
References
References available upon request.
Timeline
Specialist
Apple
11.2023 - Current
Guest Advocate
Target
10.2022 - 11.2023
Brand Representative
Hollister.Co
10.2020 - 11.2022
Bachelor of Arts - Computer Science
University of Nevada - Las Vegas
Minor - Communication
University of Nevada - Las Vegas
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