Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Very teachable and a fast learner.
Overview
4
4
years of professional experience
Work History
Customer Host
Walmat
07.2023 - Current
Restocked returned items on sales floor to keep shelves, bins and racks replenished for customers.
Greeted incoming customers and provided directions to different store locations.
Kept entryways clean, neat and free of hazards such as excess water.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Business Owner/Operator
Aqua Wash Specialists, LLC
06.2023 - Current
Oversaw end-to-end business processes to maintain proficiency and profitability.
Consulted with customers to assess needs and propose optimal solutions.
Put together realistic budgets based upon costs and fees for successfully operating business.
Kept all building areas and equipment functional and well-organized to promote business performance.
Employed prompt decision-making and in-depth research to resolve issues.
Served as principal stakeholder over organization's complete operations.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Spearheaded business-related aims to meet tactical planning initiatives.
Fostered CRM initiatives by promoting environment of interpersonal communication and customer service.
Prepared bank deposits and handled business sales, returns and transaction reports.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Introduced new methods, practices, and systems to reduce turnaround time.
Conducted target market research to discover customer needs and analyze competitor trends.
Worked with marketing teams to create print and online advertisements to bring in new customers.
Conducted audit inspections and independent checks to verify parts and materials.
Assessed damaged materials and notified maintenance personnel of needed repairs.
Certified Kitchen Trainer
Chick-fil-A
08.2020 - 07.2023
Trained new hires in food handling and safety protocols to boost knowledge and performance.
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Monitored food inventory and supplies to prevent waste.
Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Monitored food preparation, production, and plating for quality control.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Directed food preparation and cooking activities to meet health and safety standards.
Supervised food presentation and plating to enhance visual appeal.
Maximized team productivity by expertly delegating tasks to kitchen staff.
Served consistent portions following recipes and control standards.
Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
Directed activities of team of skilled kitchen workers preparing and serving meals.
Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
Independent Contractor
Tents-N-Stuff
05.2019 - 08.2020
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Consulted with customers to assess needs and propose optimal solutions.
Collaborated closely with clients to better understand entire project scope.
Introduced new methods, practices, and systems to reduce turnaround time.
Collaborated with clients to define project requirements and deliverables.
Researched and identified innovative solutions to acquire resources and meet customer needs.
Analyzed user feedback to gather input and identify areas required for improvement.
Optimized websites and mobile applications to achieve maximum performance.
Delivered tents, chairs, and tables to parties and gatherings.
Used electronic maps to navigate best routes.
Education
High School Diploma -
Home Schooled
1640 Forest Park Findlay, Ohio
06.2023
Skills
Fast learner
Incident Reporting
Safety Mindset
Self-Directed
Adaptable
Good Written and Oral Communication Skills in English, Russian, and some Ukrainian