Summary
Overview
Work History
Education
Skills
Certification
Languages
References Available
Timeline
Generic

Nazia Farishta

The Colony,TX

Summary

Enthusiastic RN,BSC motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.


Demonstrated Care with strong interpersonal skills. Collaborative, educative training for members, personable team player with a proven ability to manage in a fast-moving and complex environment. Supporting the Medical Management department clinicians with their provider and member activities.


Skilled Patient Care Coordinator familiar with case management and care planning. One-year history as Registered Nurse working in busy healthcare settings prior to transitioning into administrative roles. Comprehensive understanding of care spectrum and processes for care coordination.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Patient Care Coordinator

AmerisourceBergen Insurance Company
01.2018 - 01.2019
  • Answers and resolves patient inquiries within committed time frames
  • Understands the physical, psychological, and social challenges of specific disease states and assist patients with drug therapy and pharmacy care issues
  • Establishes and maintains strong customer relationships with physician practices to streamline communication with patients, payers, pharmacists, nurses, labs, and other healthcare-related parties
  • Troubleshoots and resolves patient and payer issues in a timely fashion
  • Works in a team-structured environment to provide support to other members of the healthcare team
  • Embraces a continuous quality improvement customer service approach by pro-actively identifying areas of improvement and communicating those ideas to the healthcare team
  • Maintains current notes and documentation related to patient's drug therapy and pharmacy care plan; flags issues that must be addressed
  • Participate actively in discussions with pharmacists, nursing services, the pharmacy support manager, and other pharmacy care coordinators to review cases and related drug therapy and pharmacy care plan issues
  • Performs related duties as assigned.

United Health Care Eligibility & Enrollment Analyzer

United Health Care Global
08.2017 - 01.2018
  • Manage customers with a Knowledge of medical terminology
  • With the help of knowledge of medical claims systems, enrollments, and payments are processed
  • PC proficiency, including Microsoft Office applications
  • Providing Customer service
  • Verbal and written communication skills, including developing written correspondence with members and other department personnel and coaching skills to educate members on medical issues
  • Care Coordinator: Attending 100 plus daily calls and providing customers' eligibility and benefits information to providers, nurses, and facilities.

Education

Bachelor of Science in nursing - Registered Nursing (RN, BSN)

GrandCanyon University
Arizona City, AZ
10.2022

Skills

  • Strong clinical judgment, Patient/family-focused, and patient evaluation/intervention
  • Microsoft Office (Word, Excel, PowerPoint) Typing skills 40 WPM Dealing with Internet search, webmail, and all other Internet-related tasks Proficient in operating office equipment
  • Multitasking ability
  • Patient Care Coordination
  • Patient Care, Patient confidentiality, Verbal and written communication
  • Goal Setting, Follow-up care, Patient Safety, Relationship Building, Care Planning, Creative Problem-Solving, Critical Thinking Skills and HIPAA Compliance

Certification

  • CPR
  • PALS
  • ACLS

Languages

Urdu
Native or Bilingual
English
Professional Working

References Available

References available upon request.

Timeline

Patient Care Coordinator

AmerisourceBergen Insurance Company
01.2018 - 01.2019

United Health Care Eligibility & Enrollment Analyzer

United Health Care Global
08.2017 - 01.2018

Bachelor of Science in nursing - Registered Nursing (RN, BSN)

GrandCanyon University
Nazia Farishta