Marie Butler

• Worked closely with patients to deliver excellent and direct individualized patient care. Maintained confidentiality of patient data and condition to safeguard health information .Upheld confidentiality requirements and regulatory compliance guidelines .Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.Coordinated transportation to get patients to and from medical appointments .Worked with patients to schedule tests and procedures.Applied administrative knowledge and courtesy to explain procedures and services to patients.Trained new staff on filing, phone etiquette and other office duties.Greeted and assisted patients with check-in procedures.Provided excellent customer service to patients and medical staff.Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.

Escorted patients to examination rooms and prepared them for physician exams. Ensured HIPAA compliance. Maintained patient privacy and confidential patient information. Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics. Cleaned and sterilized instruments and disposed of contaminated supplies. Scanning insurance information and directing information to the appropriate departments. Directed patient flow during practice hours, minimizing patient wait time. Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services .Completed registration quickly and cordially for all new patients. Scheduled radiology exams for patients.Measured patient pulse oximetry.Oriented and trained new staff on proper procedures and policies.Explained procedures to patients to reduce anxieties and increase patient cooperation. obtained and documented patient medical history, vital signs and current complaints at intake. familiar with pacemaker/icd"s interrogation from a variety of manufactures including appropriate programming.Answered telephone calls to offer office information, answer questions, and direct calls to staff.Collected and documented patient medical information such as blood pressure and weight.

• Developed rapport to create safe and trusting environment for care.Monitored progress and documented patient health status changes to keep care team updated.Assisted disabled clients to support independence and well-being.Provided subject matter expertise in case management and related procedures.Completed documentation of care, hospital actions, and patient activities.Met with patients and families to discuss care and plan of action for future.Connected patients with available community and charitable resources.Coordinated charitable, government, and community resources for patients.