Nazim Yusufov
New York
Summary
Dynamic hospitality executive with expertise in driving B2B sales growth and enhancing client retention. Proven track record in managing operations, negotiating contracts, and overseeing staff development to optimize service quality and profitability.
Overview
12
12
years of professional experience
Work History
Business Development Manager
Noah’s Ark
New York
05.2024 - Current
- Secured new accounts through targeted outreach, networking, and industry events, expanding customer base.
- Drove B2B sales growth across retail, hospitality, and wholesale channels, increasing market share.
- Managed and strengthened key client relationships to increase retention and repeat business.
- Negotiated pricing and contracts, ensuring profitability and adherence to company policies.
- Coordinated with operations and logistics to support timely order fulfillment and customer satisfaction.
- Promoted core product lines, enhancing brand visibility and strengthening market positioning.
- Prepared sales forecasts and pipeline reports for leadership review.
- Zami Food – Olive Oil, Spices, Beverages
General Manager
Seamore’s Upper East Side
New York
12.2021 - 05.2023
- Drove sales growth through targeted marketing, networking, and staff incentives to increase guest check average.
- Set and monitored sales forecasts and profitability reports to align with business goals.
- Maintains budgeted revenues, cost of sales (COS), labor, supplies, and operating cash flow (OCF). Reviews monthly profit and loss statements and acts on all variances.
- Led and mentored managers and staff to enhance team effectiveness and operational success.
- Led team performance initiatives focused on morale and productivity.
- Coach, train, and develop management and hourly staff.
- Manage regular reviews of performance for Management and Hourly staff within the Performance Management guidelines.
- Ensure service is maintained at the utmost quality levels through proper execution of the sequence of service.
- Develop risk management and mitigation strategies.
- Executed corporate mandates by implementing protocols.
- Analyze staffing requirements, develop iteration plans, and assess opportunities for future growth.
- Interview, screen, and recruit job applicants.
Club Manager
NEXUS Club
New York
11.2020 - 12.2021
- Supervised and trained new and existing staff to enhance team effectiveness.
- Resolved grievances from staff and club members to maintain a positive environment.
- Setting goals for improving the business.
- Collaborates with upper management in formulating administrative and operational policies and procedures and handles enforcement of compliance of personnel regarding administrative policies, procedures, safety rules, and governmental regulations.
- Enhanced club's marketing strategy and developed initiatives to increase revenue.
- Building loyalty between clients and the club.
- New York
General Manager
Tacombi UWS
New York
04.2020 - 11.2020
- Managed operations of authentic Mexican taqueria to ensure quality dining experience.
- Optimized profits through daily control of food, beverage, and labor costs.
- Monitored restaurants and took action to ensure consistent food quality and service standards.
- Developed and maintained customer service standards that enhanced guest satisfaction.
- Efficiently resolve problems or concerns to the satisfaction of all involved parties.
- Ensured proper cleanliness was maintained in all areas of the back and front of the house.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
AGM. Dining Room Manager
PJ CLARKE’S
New York
02.2019 - 02.2020
- Ensured outstanding service for all customers.
- Effectively manage staff with positive and effective motivation.
- Maintain a harmonious working relationship with other departments.
- Relayed employee performance feedback and concerns to management.
- Maintained accurate payroll and personnel records.
- Contributed as a key member of a renowned New York institution established in 1984.
Dining Room Manager
AUGUSTINE
New York
11.2017 - 01.2019
- Managed restaurant and outlets to achieve financial goals through operational efficiency and guest satisfaction.
- Managed high-end brasserie operations with a focus on guest satisfaction.
- Managed front-of-house operations, including reservations, guest requests, and rapport building to enhance service quality.
- Ensured seamless dinner service and delivered elevated guest experiences.
- Assisting the Restaurant General Manager in building collaborative relationships throughout the hotel, including but not limited to Culinary, Stewarding, Banquets, Engineering, Human Resources, and Sales.
Floor Manager
MINETTA TAVERN
New York
10.2016 - 11.2017
- Michelin by Keith McNally
MALONEY and PORCELLI
New York
04.2014 - 10.2016
- Classic American steakhouse
Education
Bachelor’s degree - Hospitality Management
Baruch College
New York, United StatesBachelor’s degree - Information Technologies and Management
Azerbaijan State University of Oil and Industry
Baku, AzerbaijanSkills
- Budget administration
- Inventory and supply
- Microsoft Package
- Staff development
- Detail-oriented
- Revenue generation
- Team Leadership
- Time Management
- Problem-Solving Skill
- B2B sales
- Sales forecasting
- Market analysis
- Strategic planning
- Customer retention
- Performance management
- Revenue optimization
- Staff training
- Problem solving
- Team leadership
- Strategic business planning
- Cross-functional collaboration
Accomplishments
- Consistently exceeded daily sales by 10-25%
- Met and exceeded monthly sales goals for 10 months straight.
- Maintained the lowest employee turnover rate in the district for over two years.
- Implemented and perfected online delivery platforms.
Languages
- English
- Russian
- Spanish
Timeline
Business Development Manager
Noah’s Ark
05.2024 - Current
General Manager
Seamore’s Upper East Side
12.2021 - 05.2023
Club Manager
NEXUS Club
11.2020 - 12.2021
General Manager
Tacombi UWS
04.2020 - 11.2020
AGM. Dining Room Manager
PJ CLARKE’S
02.2019 - 02.2020
Dining Room Manager
AUGUSTINE
11.2017 - 01.2019
Floor Manager
MINETTA TAVERN
10.2016 - 11.2017
MALONEY and PORCELLI
04.2014 - 10.2016
Bachelor’s degree - Hospitality Management
Baruch College
Bachelor’s degree - Information Technologies and Management
Azerbaijan State University of Oil and Industry