Nazir Hawkins
Lansing,Michigan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with ready secure entry-level position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Team Member
Time Hortons
11.2022 - 12.2023
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
- Promoted culture of continuous learning within team by initiating training sessions, sharing best practices, and encouraging skill development.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Assisted in onboarding of new team members by providing guidance, support, and training resources to ensure smooth transition into work environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
Team Member
Burger King
09.2022 - 11.2022
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
Education
High School Diploma -
Waverly Senior High School
Lansing, MI06.2024
Skills
- Cash Handling
- Cleaning
- Workplace Safety
- Customer Service
- Problem-Solving
- Attention to Detail
- Computer Skills
- Positive Attitude
- Collaboration and Teamwork
- Staff education and training
Languages
English
Native or Bilingual
Timeline
Team Member
Time Hortons
11.2022 - 12.2023
Team Member
Burger King
09.2022 - 11.2022
High School Diploma -
Waverly Senior High School
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