Nazneen Hossain
Jamaica
Summary
Dynamic professional with a proven track record at Sunman Global Express, excelling in financial transactions and customer service. Leveraged strong problem-solving skills to enhance client relations and ensure compliance. Proficient in data analysis and Microsoft Excel, consistently achieving sales targets in previous roles. Multilingual communicator dedicated to client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Money Transfer Agent
Sunman Global Express
Jamaica
04.2024 - Current
- Processed and verified domestic and international money transfer transactions, ensuring accuracy and compliance with regulations.
- Assisted customers in navigating financial services with strong communication and multilingual support (Bengali, Hindi, Urdu, and English).
- Handled cash, reconciled accounts, and maintained accurate transaction records.
Telecommunications Sales Representative
Wireless Stores
Jamaica
01.2023 - Current
- Increased sales revenue by consistently meeting and exceeding targets.
- Built long-term client relationships through solution-based selling.
- Used Excel to track customer data, and developed PowerPoint training materials.
Tutor
01.2020 - 12.2020
- Delivered academic support in mathematics and chemistry to high school students.
- Implemented problem-solving strategies, enhancing student performance on exams.
- Facilitated exam preparation sessions, leading to improved understanding of core concepts.
Education
Associate in Science - Computer Science
LaGuardia Community College
Long Island City, NY06-2026
Skills
- Object-oriented programming
- Data structures and analysis
- Problem solving
- Customer service and relations
- Financial transactions management
- Microsoft Excel
Certification
- Student of the Year- Recognized for outstanding academic performance and leadership (2018–2019).
- Math Olympiad- 2nd Place – Earned recognition for problem-solving and analytical skills.
Timeline
Money Transfer Agent
Sunman Global Express
04.2024 - Current
Telecommunications Sales Representative
Wireless Stores
01.2023 - Current
Tutor
01.2020 - 12.2020
Associate in Science - Computer Science
LaGuardia Community College