Ndelepi Solange Tazoh
Bowie,MD
Summary
Dedicated Mental Health and Substance Use Disorder (SUD) Specialist and Staffing Contractor with over 7 years of experience supporting behavioral health agencies with workforce coordination and client-centered services. Proven ability to manage staffing operations for over 300 employees across 5 agencies while delivering direct support to individuals with mental health and substance use challenges. Skilled in crisis intervention, recovery planning, and connecting clients to essential community resources. Dedicated social service specialist skilled in developing individualized care plans and advocating for clients. Expertise in navigating complex social service systems and collaborating with community partners to enhance service delivery. Committed to providing emotional support and guidance during challenging situations to improve clients' quality of life.
Overview
9
9
years of professional experience
Work History
Community Support Worker
Prestige Health Care Resources
Washington DC 20011
12.2024 - Current
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Advocated for clients for comprehensive service delivery and linkage to hospital, veterans' benefits opportunities and community agencies.
- Helped individuals to provide education and understanding of available social services.
- Participated in community events and activities to increase awareness of available social services.
- Provided assistance to members of community to navigate complex social service systems.
- Collaborated with community partners to develop and implement strategies to meet social service needs.
- Monitored and evaluated social service programs and services to determine impact.
- Attend, present and complete necessary documentation for case management team meetings
- Excellent ability to help traumatized and unstable consumers cope with mental health symptoms such
- Responded quickly to emergency situations involving clients in order to protect their safety.
- Assisted clients in developing life skills and independent living abilities.
- Organized social events to promote community involvement among clients.
- Provided emotional support and encouragement during difficult times.
- Counseled clients on mental health issues such as depression, anxiety, substance abuse.
- Collaborated with healthcare professionals to develop personalized care plans for clients.
- Facilitated engaging activities to enhance social interaction and mental stimulation.
- Coordinated outreach initiatives to engage community partners and stakeholders.
- Developed promotional materials to raise awareness about programs and services.
Community Support Worker
Onecareinc
Washington, DC
02.2022 - 01.2025
- Provided support to individuals with disabilities in activities of daily living.
- Assisted clients in developing life skills and independent living abilities.
- Developed individualized plans for clients and monitored progress towards goals.
- Conducted home visits to assess client needs and provide guidance and resources.
- Participated in team meetings, providing input regarding client care plans.
- Facilitated recreational activities that encouraged socialization and skill development.
- Supported clients during medical appointments, advocating on their behalf when needed.
- Coordinated with other agencies to ensure comprehensive services were provided to clients.
- Maintained accurate records of client progress, services provided, and any issues encountered.
- Served as an advocate for clients in securing resources such as housing, employment.
- Monitored medications and assisted with medication administration as needed.
- Created a safe environment by identifying potential risks and implementing appropriate interventions.
- Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
- Coordinated outreach initiatives to engage community partners and stakeholders.
- Organized events to foster community involvement and participation in activities.
Community Support Worker
Goshen Healthcare
1715 Newton St NE Washington Dc
08.2020 - 04.2022
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Advocated for clients for comprehensive service delivery and linkage to hospital, veterans' benefits opportunities and community agencies.
- Collaborated with community partners to develop and implement strategies to meet social service needs.
- Monitored and evaluated social service programs and services to determine impact.
- Developed and implemented programs to meet social service needs of community.
- Established networks to increase community awareness of new programs.
- Facilitated referrals to community resources and services to meet needs of individuals and families.
- Assisted in implementation of community support services in alignment with needs.
- Maintained professional and productive working relationships with community leaders and organizations to promote teamwork and boost rapport.
- Supported consumers in developing goals and social skills, improving individual wellness and productivity.
- Assisted clients in developing life skills and independent living abilities.
- Developed individualized plans for clients and monitored progress towards goals.
- Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
- Provided compassionate support to individuals with diverse needs in community settings.
- Maintained accurate documentation of client interactions and service delivery records.
Community Support Worker
Wellness Healthcare Services
Washington, District of Columbia
01.2018 - 03.2020
- Collaborated with healthcare professionals to develop personalized care plans for clients.
- Facilitated regular assessments to monitor client progress and adjust care as needed.
- Facilitated engaging activities to enhance social interaction and mental stimulation.
- Maintained accurate documentation of client interactions and service delivery records.
- Educated families on resources and strategies for supporting their loved ones effectively.
- Advocated for client needs within the community to ensure access to services and support.
- Supported clients during medical appointments, advocating on their behalf when needed.
- Provided emotional support and encouragement throughout treatment process.
- Responded quickly to emergency situations involving clients in order to protect their safety.
- Participated in team meetings, providing input regarding client care plans.
- Created a safe environment by identifying potential risks and implementing appropriate interventions.
- Facilitated recreational activities that encouraged socialization and skill development.
Education
Bachelor of Science -
University of Buea
Cameroon 07-2013
Home Health Aid
CPR And First Aid
Skills
- Behavioral Health & SUD Support
- Crisis Intervention & De-escalation
- Client Advocacy & Case Management
- Recovery Planning
- Community Integration
- Trauma-Informed Care
- Suicide Prevention
- Staffing Coordination Team Leadership & Workforce Development
- Community outreach
- Crisis intervention
- Service advocacy
- Needs assessment
Timeline
Community Support Worker
Prestige Health Care Resources
12.2024 - Current
Community Support Worker
Onecareinc
02.2022 - 01.2025
Community Support Worker
Goshen Healthcare
08.2020 - 04.2022
Community Support Worker
Wellness Healthcare Services
01.2018 - 03.2020
CPR And First Aid
Home Health Aid
Bachelor of Science -
University of Buea