N'Deya Jackson
Burleson,TX
Summary
Highly experienced veteran with a diverse skill set spanning healthcare, logistics, hospitality, administration, and remote work. Adept at streamlining operations, managing teams, and delivering exceptional service in fast-paced environments. Proven track record of leadership, adaptability, and precision cultivated through military service and extensive professional experience. Strong ability to leverage multidisciplinary expertise to drive organizational success and exceed expectations in dynamic roles.
Overview
10
10
years of professional experience
Work History
Remote - Career Recruiter
Department of Defense
Burleson, TX
05.2024 - Current
- - Conducted virtual outreach and engagement to identify, screen, and recruit qualified candidates for U.S. Army enlistment.
- - Utilized digital platforms and remote communication tools to present career opportunities and guide applicants through the recruitment process.
- - Built and maintained relationships with prospective recruits, providing guidance on qualifications, benefits, and career paths.
- - Managed applicant records, conducted interviews, and ensured timely processing of enlistment documentation.
- - Met or exceeded recruitment goals by implementing effective marketing strategies and leveraging social media outreach.
Registered Behavioral Technician
ART Autism Related Therapy
Moreno Valley, California
03.2024 - 12.2024
- - Implemented behavior intervention plans under the supervision of a Board Certified Behavior Analyst (BCBA).
- - Supported individuals with autism spectrum disorder (ASD) and other developmental disabilities in achieving behavioral and skill-building goals.
- - Collected and recorded accurate data on client behaviors and progress during therapy sessions.
- - Applied evidence-based strategies to promote positive behaviors and reduce maladaptive behaviors.
- - Collaborated with families and care teams to ensure consistency and effectiveness of interventions.
- - Maintained compliance with ethical guidelines and professional standards as outlined by the BACB.
Medical Assistant
Cedar Sinai Medical Center
Los Angeles, California
11.2023 - 04.2024
- - Assisted healthcare providers with patient examinations, treatments, and procedures.
- - Recorded and updated patient medical histories, vital signs, and other health information in electronic health records (EHR).
- - Scheduled appointments, coordinated referrals, and managed administrative tasks to ensure efficient clinic operations.
- - Prepared exam rooms, sterilized instruments, and maintained a clean and safe environment.
- - Provided patient education on medications, treatments, and follow-up care as directed by healthcare providers.
- - Ensured compliance with medical regulations, confidentiality standards, and organizational policies.
Customer Service Representative
Kroger
Orangeburg, South Carolina
05.2015 - 09.2017
- - Delivered exceptional customer support by addressing inquiries, resolving issues, and providing product or service information.
- - Maintained a high level of professionalism and empathy to ensure customer satisfaction and loyalty.
- - Handled incoming calls, emails, and chat communications, managing high-volume interactions effectively.
- - Processed orders, returns, and account updates with accuracy and efficiency.
- - Collaborated with team members and other departments to resolve complex customer concerns.
Education
Bachelor of Science - Health Sciences
American Public University
Charleston, WV10-2023
Associate of Science - Biology
Claflin University
Orangeburg, SC01-2017
Skills
- Human Resources
- Critical Thinking
- Effective Communication Skills
- Highly Adaptive
- Time management
- Digital Literacy
Timeline
Remote - Career Recruiter
Department of Defense
05.2024 - Current
Registered Behavioral Technician
ART Autism Related Therapy
03.2024 - 12.2024
Medical Assistant
Cedar Sinai Medical Center
11.2023 - 04.2024
Customer Service Representative
Kroger
05.2015 - 09.2017
Bachelor of Science - Health Sciences
American Public University
Associate of Science - Biology
Claflin University