Ndeye Fall
New York,NY
Summary
Seeking a challenging position in salesperson where I can utilize my experience to contribute to the success of the company. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales General Utility Associate
Macy’s Inc
New York
05.2024 - Current
- Maintained up-to-date knowledge of industry regulations, ensuring compliance with local and federal guidelines in all operations.
- Identified potential areas for improvement within the utility system, proposing cost-effective solutions to management.
- Maintained a positive work environment by staying focused on goals and fostering teamwork among colleagues.
- Managed inventory levels for essential supplies, preventing stockouts or surplus that could disrupt workflow or increase costs unnecessarily.
- Collaborated with team members on various projects, resulting in successful completion of utility assignments.
- Increased productivity by organizing workload efficiently while balancing multiple tasks simultaneously when necessary.
Customer Service
Jacob restaurant
New York
11.2023 - 04.2024
- Provided excellent customer service by Greeting, serving and assisting all guests
- Cashier experience and expedite orders
- Collaborate with the executive chef to create innovative African dishes, design menu and enhance food presentation
- Trained restaurant personal on safe food storage and effective portion control
- Demonstrated knowledge of restaurant promotions, driving additional revenue through upselling techniques.
- Assisted in training new hires, sharing best practices for optimal performance.
- Managed high-volume phone calls, taking orders accurately and efficiently.
- Participated in weekly team meetings to discuss ways of improving overall restaurant performance.
Cafe Barista
M&D coffee
New York
10.2021 - 04.2022
- Worked as a cafe barista and learned the extensive product line
- Offered exceptional customer service to differentiate and promote the company brand
- Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
- Received recognition from management for exceptional customer service skills and dedication to maintaining a positive work environment.
Education
Associate - Business Administration
Asa college
New York08.2021
Skills
- Hiking
- Makeup artist
- Microsoft Word
- Skillful
Resumeobjective
Seeking a challenging position in salesperson where I can utilize my experience to contribute to the success of the company. I enjoy working with people, greeting customers and providing an enjoyable shopping experience for all customers. Adhering to the execution of established safety, security, quality and store operations policies, procedures, and practices. Ensuring the proper execution of all assigned store level marketing programs.
Personal Information
- Place of Birth: Senegal
- Date of Birth: 06/01/00
- Gender: Female
- Nationality: Senegalese
- Marital Status: Married
Certification
Food handler certification
Languages
English, french, espagnol
Native or Bilingual
Timeline
Sales General Utility Associate
Macy’s Inc
05.2024 - Current
Customer Service
Jacob restaurant
11.2023 - 04.2024
Cafe Barista
M&D coffee
10.2021 - 04.2022
Associate - Business Administration
Asa college