NDEYE DIACK
Lawrenceville,GA
Summary
Enthusiastic and adaptable professional with a positive, welcoming demeanor, well-suited for customer-facing roles. Experienced in both child care and customer service, with hands-on experience supporting daily operations and assisting customers efficiently. Eager to apply and grow strong communication and problem-solving skills in a dynamic team environment.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Chick-fil-A
09.2024 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
Volunteer Tutor Supervisor
OneInMath
08.2024 - Current
- Improved client satisfaction by regularly evaluating tutor performance and addressing any areas in need of improvement.
- Cultivated a positive work environment, fostering strong relationships among staff members and promoting teamwork.
- Organized regular meetings for tutors to share best practices, discuss challenges, and foster a supportive team environment.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Independent Babysitter
Astou Dioum Family & Valerie Christian Family
07.2022 - 11.2023
- Communicated positively with clients- guardians and children
- Cleaned home after activities by picking up toys and tidying around the play area
- Maintained an organized environment to ensure the well-being of children under care
- Prepared healthy, age-appropriate snacks and meals
- Sanitized dishes, tabletops, toys, and frequently touched surfaces
Volunteer
Spectrum Autism Support Group
10.2023 - 10.2023
- Georgia Race for Autism
- Maintained and organized operational facilities
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Used strong interpersonal communication skills to convey information to peers
Education
GWINNETT SCHOOL OF MATHEMATICS, SCIENCE, AND TECHNOLOGY
Lawrenceville, GA05.2026
Skills
- Patience
- Empathy
- Time management
- Strong work ethic
- Communication
- Teamwork
- Encouragement
- Customer service
- Problem-solving
Languages
Wolof
Native or Bilingual
French
Limited Working
Timeline
Front of House Employee
Chick-fil-A
09.2024 - Current
Volunteer Tutor Supervisor
OneInMath
08.2024 - Current
Volunteer
Spectrum Autism Support Group
10.2023 - 10.2023
Independent Babysitter
Astou Dioum Family & Valerie Christian Family
07.2022 - 11.2023
GWINNETT SCHOOL OF MATHEMATICS, SCIENCE, AND TECHNOLOGY
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