Ndeye Syll
Indianapolis,IN
Summary
Scientific Medical Technologist with 5 years of training and experience in laboratory environments that optimize patient safety with minimal medical or health care errors. Demonstrated to perform laboratory tests and procedures to assist physicians in diagnosing, monitoring, treating and preventing disease. Consistently employs methodical approaches to analyze results, establish procedures and use computers and specialized instruments for accurate and precise testing.
Overview
15
15
years of professional experience
Work History
Medical Technologist
Labcorp
03.2023 - Current
- Ensure preventive maintenance instruments for flow cytometry testing samples
- Performed Quality Control and troubleshooting on those instruments before proceeding with samples testing
- Analysis of data will be applied in order to determine if the instrument is compliant for the daily testing
- Perform routine and complex technical testing according to SOP and sample stability
- Performed monthly documentation review on instrument performance and documented any non- compliance issue
- Maintained strict adherence to safety protocols, minimizing the risk of infection or contamination in the laboratory environment.
- Trained and oriented new medical technologists to perform and interpret tests.
Biochemist
Eurofins
05.2021 - 02.2022
- Focused on GMP testing Method
- Received drug samples for quality testing
- Performed Biochemical testing on proteins, and antibodies including, and not limited, to HPLC, Sec, SDS- Page, UV, HIAC, and Osmolality, all testing follow GMP federal regulations guidance and internal SOP
- Participated in maintaining proper inventory documentation
- Performed testing and analysis using LIMS, Maintain Good documentation for non compliance and corrective action
- Troubleshot issues with laboratory equipment, ensuring minimal downtime and optimal functioning.
- Generated comprehensive technical reports, effectively communicating complex data to stakeholders.
- Implemented quality control measures for reagents and samples, maintaining consistent experimental conditions.
Customer Service Associate
Sedgwick
07.2017 - 05.2021
- Answered an average of calls per day by addressing customer inquiries, solving problems, and providing information
- Provided an elevated customer experience to generate a loyal clientèle
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Quality Manager
Bio Compiegne
01.2013 - 07.2013
- Initiated the Implementation of a quality management system that enabled the lab to become ISO 15185 certified
- Wrote quality control procedures, ensured that the laboratory was in compliance, and wrote down any non-compliance issue
- Utilized quality assessments based on ISO 15185 standards, in which the lab should be certified
- Extracted, Processed, and analyzed, the data in order to visualize using graphs, charts, tables, and written reports
- Trained Technicians and made them engaged in achieving the requirements on ISO 15185 for the laboratory certification
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
Research Assistant
Virology Institute
01.2010 - 08.2011
- Cloned Hepatitis C Virus genes of interest in Adenovirus in order to transfect lymphocytes and recorded quantitative and qualitative responses
- Applied Biochemistry, Molecular Biology, Cellular Biology, and Immunology tools such as Western Blot, ELISA, DNA extraction Technique, Cloning, Cells culture
- Conducted DNA, RNA, and protein extraction using a spectrophotometer and gel electrophoresis
- Gathered data and processed to visualize insights from reports to the team.
- Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
- Conducted extensive literature reviews to support ongoing research projects, significantly expanding team's knowledge base.
- Streamlined project workflow, optimizing team efficiency through development of detailed scheduling and tracking systems.
Education
Master's Degree - Biochemistry and Molecular Biology
Strasbourg University
12.2010
Bachelor's Degree - Biochemistry and Molecular Biology
Strasbourg University
07.2008
Associate Degree's - Clinical Applied Science (Hematology, Microbiology, Biochemistry)
Polytechnical School
06.2005
Skills
- Molecular Biology expertise
- Biochemistry Expertise
- Cells Culture
- Microbiology
- Communication skills
- Data and statistical analysis
- Word
- Excel
- Powerpoint
Awards
Mathematic Award for top best student in science
Languages
French
Full Professional
Timeline
Medical Technologist
Labcorp
03.2023 - Current
Biochemist
Eurofins
05.2021 - 02.2022
Customer Service Associate
Sedgwick
07.2017 - 05.2021
Quality Manager
Bio Compiegne
01.2013 - 07.2013
Research Assistant
Virology Institute
01.2010 - 08.2011
Associate Degree's - Clinical Applied Science (Hematology, Microbiology, Biochemistry)
Polytechnical School
Master's Degree - Biochemistry and Molecular Biology
Strasbourg University
Bachelor's Degree - Biochemistry and Molecular Biology
Strasbourg University
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