Ndeye Traore
Staten Island,NY
Summary
Trilingual Medical Administrative Specialist fluent in English, French, and Wolof with 3+ years of experience supporting high-volume healthcare operations with accuracy and discretion. Contributes to streamlined workflows through advanced multi-system navigation, precise data handling, and structured problem resolution in fast-paced environments. Exercises strong judgment in prioritization, balancing efficiency with strict adherence to compliance and patient experience standards. Adapts seamlessly to evolving systems, policies, and remote communication expectations while maintaining consistent performance. Committed to dedicated, detail-driven service supported by a private, distraction-free workspace that reinforces consistency and long-term client trust.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Assistant & Clinical Specialist
Maimonides Midwood Community Hospital
02.2023 - 05.2026
- Oversaw patient assignment of 8-12 individuals per shift, conducting vitals assessments, tracking intake and output, and performing real-time EMR charting with meticulous attention to detail.
- Executed inpatient care responsibilities within high-acuity hospital setting, ensuring accuracy in clinical documentation and adherence to patient safety protocols.
- Collaborates with nursing staff to escalate clinical changes, reinforcing continuity of care and timely intervention.
- Upheld strict identification standards, infection control practices, and fall prevention protocols while managing competing priorities across unit.
Medical Assistant & Patient Access Specialist
Bath Beach Medical PC
01.2021 - 02.2023
- Coordinated front and back-office operations in high-traffic outpatient environment, facilitating patient flow through structured intake, insurance validation, and financial processing for 50+ interactions per shift.
- Registered patients, maintained accurate records, ensured documentation compliance with regulatory standards.
- Prepared exam spaces, assisted providers during procedures, streamlined transitions between administrative intake and clinical support.
Medical Assistant & Intake Specialist
Prompt Urgent Care
01.2021 - 02.2023
- Managed patient flow within a fast-paced urgent care environment, coordinating intake, documentation, and clinical preparation processes while supporting a daily volume of 40+ visits.
- Captured medical histories, performed laboratory testing, and prepared specimens for transport to ensure compliance with established protocols.
- Verified insurance coverage and processed payments to support front-end revenue functions with precision.
- Organized patient movement, updated records across systems, and prepared providers for examinations to maintain workflow continuity.
Education
High School Diploma -
Ameth Fall High School
Some College (No Degree) -
ASA College
University Cheikh Anta Diop
Skills
- Multichannel Patient Support
- VoIP Systems
- Virtual Healthcare Communication
- Contact Center Platforms
- EMR
- Clinical Documentation Integrity
- Patient Data Management
- Health Information Systems
- Insurance Verification
- Eligibility Analysis
- Benefits Interpretation
- Revenue Cycle Operations
- Microsoft Office Suite
- Google Workspace
- Remote Collaboration Platforms
- Cloud-Based Healthcare Systems
- Clinical Workflow Coordination
- Patient Intake Processes
- Vitals Documentation
- Care Support Operations
- High-Volume Case Management
- Multi-System Navigation
- Workflow Optimization
- Queue Prioritization
- HIPAA Compliance
- Protected Health Information Security
- Regulatory Adherence
- Data Confidentiality
- Remote Operations Readiness
- Private Workspace Standards
- High-Speed WiFi
- Ethernet Connectivity
Certification
- Certified Medical Assistant
- Patient Care Aide
- BLS
- CPR
- First Aid
Accomplishments
- ASA College
- University Cheikh Anta Diop
- Amethyst Fall High School, High School Diploma
Timeline
Patient Care Assistant & Clinical Specialist
Maimonides Midwood Community Hospital
02.2023 - 05.2026
Medical Assistant & Patient Access Specialist
Bath Beach Medical PC
01.2021 - 02.2023
Medical Assistant & Intake Specialist
Prompt Urgent Care
01.2021 - 02.2023
High School Diploma -
Ameth Fall High School
Some College (No Degree) -
ASA College
University Cheikh Anta Diop