Ndey Ramou Njie
Woodbridge,VA
Summary
Dynamic Sales Executive with a proven track record at Global Properties Realty Estates, excelling in client relationship management and sales strategy development. Enhanced brand visibility and increased market share through effective lead generation and contract negotiation. Recognized for delivering exceptional customer service, fostering repeat business, and mentoring junior staff to optimize team performance.
Overview
7
7
years of professional experience
Work History
Sales Executive
Global Properties Realty Estates
04.2010 - 11.2015
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Enhanced brand visibility, coordinating with marketing to develop impactful campaigns.
- Increased market share with comprehensive competitor analysis and tailored marketing strategies.
Sales Associate
Globus Fashion
05.2010 - 11.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Process Assistant
Skye Bank
03.2009 - 03.2010
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
- Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
- Prioritized initiatives to increase success rates of strategic projects.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Business Relations Management - Business Administration
Gambia Telecommunications Institute
The Gambia 11.2012
Bachelor Of Business Studies - Business
Gambia Telecommunications And Multimedia Institute
The Gambia 11.2008
High School Diploma -
Glory Baptist High School
The Gambia 06.2006
Skills
- Client relationship management
- Sales strategy development
- Lead generation
- Contract negotiation
- Customer service
- Team collaboration
- Product knowledge
- Communication skills
- Mentoring junior staff
- Process optimization
- Relationship building
- Decision-making
- Sales team leadership
- Lead development
- Networking
- Operations
Timeline
Sales Associate
Globus Fashion
05.2010 - 11.2014
Sales Executive
Global Properties Realty Estates
04.2010 - 11.2015
Process Assistant
Skye Bank
03.2009 - 03.2010
Business Relations Management - Business Administration
Gambia Telecommunications Institute
Bachelor Of Business Studies - Business
Gambia Telecommunications And Multimedia Institute
High School Diploma -
Glory Baptist High School
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