N'dia Jackson
Springfield,IL
Summary
Enthusiastic worker, experienced in providing staff support in educational or childcare environments. Worked with children individually and in small groups. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seasoned Entrepreneur with a solid background in business management, operational planning and revenue generation.
Overview
3
3
years of professional experience
Work History
Child Welfare Specialist
Lutheran Child And Family Services Of Illinois
07.2024 - Current
- Ensured child safety through regular home visits, careful documentation, and ongoing communication with involved parties.
- Improved child welfare outcomes by conducting thorough assessments and developing tailored case plans.
- Licensed Child Welfare worker in the state of Illinois.
- Conducted CFTM meetings quarterly. Home and Safety Checks as needed. Also ACR reviews every 6 months.
- Experienced in creating service plans, visitation plans, and CERAPS, and case notations.
- Knowledgeable in SACWIS, teams, and outlook.
- Coordinated closely with schools, medical providers, therapists, and other relevant professionals to ensure comprehensive support for children in care.
- Increased access to resources for struggling families by connecting them with relevant community organizations and programs.
Hairstylist
Self Employed
05.2021 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
Child Welfare Specialist (Internship)
Department Of Children And Family Services
08.2023 - 12.2023
- Conducted home, school and office visits to assigned clients to assess client's level of care and provide guidance towards meeting treatment goals.
- Implemented motivational interviewing skills to assess risk factors for child abuse and neglect, substance use and intimate partner violence.
- Observed family court hearings.
- Provided transportation for children and parents to and from visits and court.
- Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
- Interviewed clients and verified all information provided to determine eligibility for assistance.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Documented data and completed accurate updates to case records.
Certified Nursing Assistant
Concordia Village
04.2023 - 07.2023
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy, cancer, and high blood pressure.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported needs of 17+ residents in assisted living and memory care facilities.
Paraprofessional
Hope School
10.2022 - 02.2023
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Provided one-on-one support for students with autism, ensuring their academic and social success within the school setting.
- Managed sensory breaks for students who required additional accommodations in order to maintain focus throughout the day.
- Bridged communication gaps between autistic students and their peers, fostering greater understanding and empathy within the classroom community.
Education
Bachelor of General Studies - Juvenile Behavioral Studies/Psychology
Grambling State University Lab High School
12.2023
Skills
- Case File Preparation
- SACWIS
- Child Development
- Social Skills
- Relationship building and management
- Organization
- Casework
- Scheduling and Appointment Settings
- Time Management
- Direct Patient Care
- First Aid/CPR
- Autism Spectrum Knowledge
Timeline
Child Welfare Specialist
Lutheran Child And Family Services Of Illinois
07.2024 - Current
Child Welfare Specialist (Internship)
Department Of Children And Family Services
08.2023 - 12.2023
Certified Nursing Assistant
Concordia Village
04.2023 - 07.2023
Paraprofessional
Hope School
10.2022 - 02.2023
Hairstylist
Self Employed
05.2021 - Current
Bachelor of General Studies - Juvenile Behavioral Studies/Psychology
Grambling State University Lab High School
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