Proven professional with a history at Texas Department of Criminal Justice, adept in critical thinking and complex problem-solving. Excelled in maintaining safety and compliance, demonstrating compassionate communication and multitasking skills. Achieved significant improvements in operational efficiency and inmate management, showcasing a commitment to results and quality service.
Overview
12
12
years of professional experience
Work History
Caregiver
Alltech Home Health
Houston, TX
01.2023 - Current
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Correctional Officer
Texas Department Of Criminal Justice
Rosharon Texas
08.2017 - 12.2022
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Store Associate
Best Buy
Houston, TX
03.2012 - 12.2016
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Education
Associate of Applied Science - Business Management
Houston Community College
Houston, TX
05.2026
Skills
Respectful and Compassionate
Listen to others and ask questions
Mobility Assistance
Critical Thinking/Complex Problem solver
Time Management
Elderly Care
Hoyer Lifting Equipment
Mobility Assistance
Multitasking and Organization]
Timeline
Caregiver
Alltech Home Health
01.2023 - Current
Correctional Officer
Texas Department Of Criminal Justice
08.2017 - 12.2022
Store Associate
Best Buy
03.2012 - 12.2016
Associate of Applied Science - Business Management