Ndieme Hane
New Haven,CT
Summary
Empathetic care manager with several years of experience supporting patients with daily health functions and comfort. Dedicated support personnel providing complex solutions to enduring patient concerns. Practical care organizer with a time-tested history of patient advocacy and client support.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Care Manager
Sun River Health
Bronx, New York
06.2018 - 11.2026
- Coordinate and lead patient care administration, including the stewardship and elevation of patient care standards in conformance with best practices.
- Successfully oversee a 50-patient caseload with 80% of patients receiving two to three core services by the second week of each month.
- Referred patients to community and outside services, completed hospitalization visit documentation and discharge planning, and assessed patients to ensure continuity of care.
- Joined Quality Improvement Team to drive patient care initiatives within the first six months of employment, contributing to enhanced care standards.
- Maintained comprehensive client assessments monthly, including care plan documentation and case conferences to support individualized patient care.
Care Navigator
Harlem United
New York, New York
04.2017 - 06.2018
- Collaborated with clients and care providers to enhance client support, referrals, and care planning for effective navigation of health system.
- Championed a 90-patient caseload with 75% of patients receiving two to three core services per month.
- Achieved 100% compliance in assessment and care plans across all patient consent forms.
- Oversaw patient scheduling and appointments while gathering client information and data to streamline client intake process.
- Assisted clients in navigating healthcare systems and accessing necessary resources.
- Educated clients on available services, programs, and benefits tailored to individual needs.
Education
Master of Public Administration -
Metropolitan College of New York
New YorkBachelor of Science - Behavioral Science and Health Service Management
Mercy College
Dobbs Ferry, New YorkSkills
- Patient assessment
- Care plan development
- Compliance tracking
- Quality improvement
- Care coordination
- Discharge planning
- Patient education
Certification
- CPR/AED
- Standard First Aid and Blood Borne Pathogens (BLS)
Timeline
Care Manager
Sun River Health
06.2018 - 11.2026
Care Navigator
Harlem United
04.2017 - 06.2018
Master of Public Administration -
Metropolitan College of New York
Bachelor of Science - Behavioral Science and Health Service Management
Mercy College