Ndubisi (Endy) Nwosu
West Haven,CT
Summary
Results-driven Operations Planning Supervisor with extensive experience in labor and capacity planning for high-volume sortation environments. Expertise in forecasting demand, optimizing workforce scheduling, and enhancing operational efficiency. Proficient in utilizing UPS planning systems and adapting to fluctuating volumes to ensure resource alignment.
Overview
20
20
years of professional experience
Work History
NE District IE Hub Operations Planning Supervisor
United Parcel Service, UPS
North Haven, Connecticut
04.2012 - 06.2020
- Developed and executed operational plans to optimize Planning Department efficiency.
- Identified process improvement opportunities to enhance operational efficiency.
- Supported UPS labor planning and daily staffing for package operations.
- Tracked package flow and adjusted plans in response to volume fluctuations.
- Built delivery schedules with UPS planning tools and service priorities.
- Reviewed workforce needs and assigned employees across shifts and areas.
- Resolved schedule conflicts and supported smooth warehouse and sortation movement.
- Conducted training sessions for staff on operational procedures and safety protocols. on UPS planning procedures and workflow standards.
Hub Operations IE Planning Supervisor
United Parcel Service, UPS
Maspeth, New York
01.2000 - 04.2012
- Supervised UPS planning workflows for package flow and daily sort schedules.
- Coordinated staffing plans across UPS operations to support service commitments.
- Reviewed volume forecasts and adjusted labor plans for upcoming shifts.
- Monitored package sort progress and resolved planning conflicts during operations.
- Trained planning staff on UPS procedures, schedules, and work priorities.
- Developed training materials for new employees in order to ensure they understand their responsibilities within the Planning Department.
- Coordinated with other departments to ensure that resources were allocated properly for successful project completion.
- Identified areas where improvements could be made within existing processes in order to increase efficiency.
Education
Master of Science - Industrial Engineering
University of New Haven
West Haven, CT06-1984
Skills
- Workforce scheduling
- Labor planning
- Demand planning
- Capacity planning
- Warehouse optimization
- UPS planning systems
- Volume analysis
- Operations coordination
- Cost management
- Budget development
- Data gathering and documentation
Timeline
NE District IE Hub Operations Planning Supervisor
United Parcel Service, UPS
04.2012 - 06.2020
Hub Operations IE Planning Supervisor
United Parcel Service, UPS
01.2000 - 04.2012
Master of Science - Industrial Engineering
University of New Haven