Neal Johnson
Mesa,AZ
Summary
Dynamic and results-driven professional with extensive experience at Home Depot, excelling in inventory management and staff training. Proven ability to enhance order fulfillment processes and maintain safety standards. Skilled in forklift operation and fostering team collaboration, leading to improved efficiency and customer satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Order Fulfillment Associate
Home Depot
Mesa, AZ
01.2023 - Current
- Executed operation of forklifts and pallet jacks to streamline merchandise transportation within warehouse.
- Processed customer orders by picking, packing, and preparing items for shipment.
- Maintained accurate inventory levels through regular cycle counts and data entry in inventory management systems.
- Collaborated with team members to optimize order fulfillment processes and reduce delivery times.
- Monitored quality control standards during order preparation to ensure customer satisfaction and compliance with company policies.
Garden Department Lead
Home Depot
Mesa, AZ
05.2006 - 01.2023
- Supervised daily operations in garden department, ensuring optimal inventory levels and product displays.
- Trained new team members on plant care techniques and customer service standards.
- Implemented seasonal merchandising strategies to enhance product visibility and sales performance.
- Coordinated with suppliers to maintain quality standards for plants and gardening products.
- Mentored and trained new team members, fostering a collaborative work environment and promoting professional growth.
- Streamlined inventory management processes, reducing stock discrepancies and improving order accuracy.
- Optimized inventory management by regularly monitoring stock levels, placing orders, and organizing merchandise displays.
Education
Associate of Science - Physical Education And Coaching
Maricopa Community Colleges, Glendale Community College
Glendale, Arizona, AZ05.1984
Skills
Sorting inventory
Warehouse safety
Shipping and receiving
Maintaining safety
Operating equipment
Forklift operation
Staff training
Certification
Lift equipment trainer
Timeline
Order Fulfillment Associate
Home Depot
01.2023 - Current
Garden Department Lead
Home Depot
05.2006 - 01.2023
Associate of Science - Physical Education And Coaching
Maricopa Community Colleges, Glendale Community College