Overview

Work History

Education

Skills

Timeline

NEAL MARSHALL

Jamaica,NY

Overview

17

17

years of professional experience

Work History

Return Processing Associate

WB Mason

12.2016 - 11.2022

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Solved problems with products and services by providing customers with technical support.
Kept detailed records of customer interactions to track and resolve issues quickly.

Warehouse Supervisor

Imagetech Office Supply

01.2006 - 12.2016

Supervised shipping and receiving, distribution and workplace safety.
Supervised warehouse operations by managing employees during shifts.
Maintained high levels of accuracy in daily operations.
Operated warehouse material handling equipment correctly to move loads.

Delivery Driver

Federal Express

01.2010 - 12.2012

Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.

Education

GED -

Jamaica High School

167-01 Gothic Drive Jamaica NY 11432

06.1984

Skills

Stock Replenishment
Invoice Preparation and Processing
Order and Refund Processing
Merchandise Orders and Exchanges

Inventory Control
Payment Processing
Preparing Work Orders
Customer Service

Timeline

Return Processing Associate

WB Mason

12.2016 - 11.2022

Delivery Driver

Federal Express

01.2010 - 12.2012

Warehouse Supervisor

Imagetech Office Supply

01.2006 - 12.2016

GED -

Jamaica High School