NEAL MARSHALL
Jamaica,NY
Overview
17
17
years of professional experience
Work History
Return Processing Associate
WB Mason
Brooklyn, NY
12.2016 - 11.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Solved problems with products and services by providing customers with technical support.
- Kept detailed records of customer interactions to track and resolve issues quickly.
Warehouse Supervisor
Imagetech Office Supply
Long Island City, NY
01.2006 - 12.2016
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Maintained high levels of accuracy in daily operations.
- Operated warehouse material handling equipment correctly to move loads.
Delivery Driver
Federal Express
Queens, NY
01.2010 - 12.2012
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Education
GED -
Jamaica High School
167-01 Gothic Drive Jamaica NY 1143206.1984
Skills
- Stock Replenishment
- Invoice Preparation and Processing
- Order and Refund Processing
- Merchandise Orders and Exchanges
- Inventory Control
- Payment Processing
- Preparing Work Orders
- Customer Service
Timeline
Return Processing Associate
WB Mason
12.2016 - 11.2022
Delivery Driver
Federal Express
01.2010 - 12.2012
Warehouse Supervisor
Imagetech Office Supply
01.2006 - 12.2016
GED -
Jamaica High School