Neal Soles
Belvidere,US
Summary
Proven leader in operational efficiency and team performance with experience at Amazon and Fiat Chrysler Automobiles. Achieved a 98.5% on-time delivery rate while enhancing safety regulatory compliance and reducing leadership turnover. Expertise in supply chain coordination and building strong client relationships supports continuous improvement initiatives. Aiming to leverage these skills to drive further success in a dynamic organizational environment.
Overview
25
25
years of professional experience
Work History
Regional Gateway Manager
Amazon
, IL
06.2024 - Current
- Coordinated trailer movements aligning with DOT regulations, safeguarding more than 200 personnel per day.
- Spearheaded the onboarding of new leaders and drivers, enhancing team efficiency.
- Managed yard operations in a CDL environment, achieving 1-2 day delivery timelines.
- Optimized cross-functional yard operations, coordinating 13,500 monthly trailer movements.
- Developed a quality management system integrating ISO principles, resulting in injury-free operations.
Operations Manager-Ramp
Amazon
Rockford, IL
07.2022 - 06.2024
- Orchestrated aircraft loading/unloading operations for 300+ associates across multiple states, implementing standardized TSA-compliant safety protocols and achieving 98.5% on-time delivery performance (OTP)
- Designed and deployed an enterprise-wide TSA badging management system, resulting in 98% compliance rate and streamlined security verification processes across regional operations
- Established cross-functional teams across multiple states to develop and implement standardized safety and delivery protocols, reducing operational variations by 35% and improving resource utilization
- Developed and executed comprehensive management retention program, resulting in 40% reduction in leadership turnover and 25% improvement in operational efficiency metrics
- Implemented structured career development framework, leading to 85% internal promotion rate and 30% increase in employee satisfaction scores while maintaining operational excellence
- Reduced aircraft loading cycle time by 22% through process optimization and lean methodology implementation, while maintaining strict TSA compliance and safety standards
Area Manager-Ramp
Amazon
Rockford, IL
01.2020 - 07.2022
- Developed safety protocols for Amazon Air launch, creating training materials and SOPs for aircraft operations
- Achieved zero safety incidents during implementation
- Oversee DOT regulated trailer movement ensuring safety, supporting 200+ staff daily
- Node leader for on-boarding new leaders and drivers, strengthening team capacity and operational success
- Manage TOM Yard operations, ensuring safe and effective logistics within a CDL environment
- Implement CDL regulations for safe trailer operations, ensuring 1-2 day delivery promise
- Streamlined cross-functional yard operations, coordinating 13,500 monthly trailer movements while maintaining rigorous DOT compliance and safety standards
- Developed comprehensive quality management system integrating ISO principles, achieving extended injury-free operations while meeting delivery commitments
- Orchestrated nationwide standardization initiatives, partnering with teams across regions to optimize drive times and align procedures with state regulations
- Trained 700+ associates in aircraft loading/unloading, GSE operation, and FAA/OSHA compliance
- 100% certification rate
- Implemented daily safety briefings and behavior-based safety program
- Reduced incidents by 45% and achieved zero lost-time accidents over 12 months
- Applied 5S methodology to ramp operations
- Reduced equipment search time by 30% and improved workspace efficiency by 25%
- Optimized ramp operations supply chain
- Achieved 99.9% equipment availability and 40% reduction in procurement lead times
- Served as RAMP Safety liaison
- Chaired safety committee meetings and reduced response time to safety concerns by 60%
Paint Shop Supervisor
Fiat Chrysler Automobiles
Belvidere, IL
06.2017 - 12.2019
- Steered assembly teams, enforcing Jeep Cherokee production quality compliance.
- Launched quality control initiatives, achieving significant defect reduction; implemented Kaizen projects, saving the company $1 million per plant annually.
- Resolved production issues by fostering supplier collaboration, boosted efficiency, eliminated 25-minute downtime, and saved $200K daily.
- Boosted efficiency, eliminating 25-minute downtime, and saving $200K daily.
Assistant Manager/Shift Manager
Walmart
Rockford, IL
01.2000 - 01.2016
- Led store operations with $150MM annual revenue responsibility, achieving 10% profit growth through strategic new store launch management
- Developed and implemented comprehensive fresh food handling procedures and training guides, ensuring compliance with federal food safety regulations
- Reduced employee turnover through innovative staff development programs, including structured role rotations and enhanced communication channels
- Established and maintained key vendor relationships while optimizing supply chain operations across multiple departments
- Conducted monthly food safety audits and maintained perfect compliance scores with federal sanitation standards
- Served as primary liaison between store operations and regulatory agencies, ensuring continuous compliance with all federal and local requirements
Education
Bachelor of Science - Marketing
Colorado State University-Fort Collins
Fort Collins, CO06.2017
Skills
- Sales Strategy Development
- Client Relationship Development
- Collaborative Team Development
- Account Management
- Project Coordination
- Data-Driven Forecasting
- Safety Regulatory Compliance
- Project Execution
- Supply Chain Coordination
Languages
English, Native
Technical Proficiencies - Software And Systems
- Microsoft Office Suite: Advanced proficiency in Excel, Word, PowerPoint
- Enterprise Systems: Point of Sale (POS) systems, Inventory Management platforms
- Supply Chain Management: Warehouse Management Systems (WMS)
- Business Intelligence Tools: Data analysis and reporting software
- Amazon TOM (Transportation Operations Management)
- Yard Management System (YMS)
- Amazon Relay
- ATLAS (Transportation Load Assignment System)
- Amazon Air Cargo Management Systems
- IXD/AMXL Specific Applications
- Labor Management Systems (LMS)
- Compliance and Safety Systems
- Transportation Management Systems (TMS)
- Automotive manufacturing software
Additional Information - Community Leadership And Volunteer Work
- Secured and managed business grants to establish a community-wide homeless feeding initiative, coordinating multiple stakeholders and local businesses.
- Developed and implemented a literacy support program for students with reading disabilities, partnering with local elementary schools.
- Collaborated with law enforcement to enhance youth camps, coordinating meal sponsorships through local supplier partnerships.
- Lead volunteer teams for school beautification projects, improving educational environments through organized community service.
- Support local food banks through regular volunteering, assisting with care package assembly and distribution.
Languages
English
Professional
Timeline
Regional Gateway Manager
Amazon
06.2024 - Current
Operations Manager-Ramp
Amazon
07.2022 - 06.2024
Area Manager-Ramp
Amazon
01.2020 - 07.2022
Paint Shop Supervisor
Fiat Chrysler Automobiles
06.2017 - 12.2019
Assistant Manager/Shift Manager
Walmart
01.2000 - 01.2016
Bachelor of Science - Marketing
Colorado State University-Fort Collins
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