Nechama Weiss
Passaic ,NJ
Summary
Proven leader and dedicated professional with extensive experience in customer service and retail sales, notably with Mrs. Shaindy Einhorn. Excelled in team collaboration and problem-solving, significantly enhancing customer satisfaction and shopping experience. Demonstrated exceptional time management and reliability, adept at fostering positive environments and driving results through strategic planning and effective communication.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Mrs Shaindy Einhorn
06.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Lifeguard
American Red Cross
07.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Summer Camp Director
Self Employed
06.2023 - 07.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Ensured camper safety through diligent supervision, risk management procedures, and adherence to established protocols.
- Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
- Addressed any issues or concerns raised by parents professionally and efficiently, ensuring a high level of customer satisfaction.
- Oversaw team of counselors and support team members.
- Planned activities, events and field trips to enrich student development.
- Communicated with parents, staff and teachers regarding children or program issues.
Summer Camp Director
Self Employed
06.2022 - 07.2023
- Ensured camper safety through diligent supervision, risk management procedures, and adherence to established protocols.
- Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
- Coordinated daily schedules for staff assignments and efficient use of shared resources throughout the summer season.
- Addressed any issues or concerns raised by parents professionally and efficiently, ensuring a high level of customer satisfaction.
- Coached and mentored camp counselors and instructors in effective strategies for relating to students and teaching important life skills.
- Oversaw team of counselors and support team members.
- Planned activities, events and field trips to enrich student development.
- Organized field trips to off-site locations and handled scheduling, transportation and payments.
Education
High School Diploma -
Yeshiva Greater Washington
Silver Spring, MD06.2024
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Time Management
- Retail Sales
- Reliability and punctuality
- Store Opening and Closing
- Flexible Schedule
- Cash Register Operation
- Professional Appearance
Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Improved customer satisfaction by resolving issues in a timely manner.
- Recognized by management for [achievement].
Timeline
Retail Sales Associate
Mrs Shaindy Einhorn
06.2024 - Current
Lifeguard
American Red Cross
07.2023 - Current
Summer Camp Director
Self Employed
06.2023 - 07.2023
Summer Camp Director
Self Employed
06.2022 - 07.2023
High School Diploma -
Yeshiva Greater Washington
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