Summary
Overview
Work History
Education
Skills
Timeline
Generic

Necia Sax

East Wenatchee

Summary

Dynamic sales associate with proven expertise at Big Lots in upselling and guest relations. Skilled in problem-solving and merchandising, I fostered customer loyalty through personalized service and effective communication. My experience in retail loss prevention and training new team members enhances team performance and drives sales success.

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

2
2
years of professional experience

Work History

Sales Associate

Big Lots
07.2023 - 08.2025
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Barista

Starbucks
05.2024 - 09.2024
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.

Education

High School Diploma -

Entiat High School
Entiat, WA
06-2025

Skills

  • Promotional support
  • Upselling
  • Retail loss prevention
  • Product promotions
  • Problem-solving
  • Adapt to diverse groups
  • Guest relations
  • Espresso machine operation
  • Opening and closing duties
  • Soft selling
  • Display case merchandising
  • Ordering procedures
  • Opening and closing coordination

Timeline

Barista

Starbucks
05.2024 - 09.2024

Sales Associate

Big Lots
07.2023 - 08.2025

High School Diploma -

Entiat High School

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