Summary
Overview
Work History
Education
Skills
Timeline
Generic

Necole Hull

Rock Hill,SC

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Overview

5
5
years of professional experience

Work History

Office Manager

The Center That Cares
Pittsburgh, Pennsylvania
01.2022 - Current
  • Coordinated daily office operations to ensure smooth workflow and efficiency.
  • Managed scheduling and appointments for staff and clients effectively.
  • Supervised administrative staff to enhance team performance and collaboration.
  • Implemented office policies to streamline processes and improve organization.
  • Maintained inventory of office supplies and equipment for operational needs.
  • Facilitated communication between departments to support project initiatives.
  • Organized training sessions for new employees on office procedures and tools.

Managed maintenance schedules for company-owned properties that was owned by the company( scheduled maintenance, collecting rent payments

General Manager

National Vision
Matthews, North Carolina
08.2023 - 11.2023
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Oversaw daily operations and ensured compliance with company policies.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Developed strategies to enhance customer service and satisfaction levels.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Tracked monthly sales to generate reports for business development planning.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Delegated work to staff, setting priorities and goals.
  • Trained employees on duties, policies and procedures.
  • Facilitated team meetings to discuss goals, challenges, and progress updates.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Administered employee discipline through verbal and written warnings.
  • Fostered a positive workplace culture that encouraged collaboration and growth.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Guided management and supervisory staff to promote smooth operations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Mitigated business risks by working closely with staff members and assessing performance.

Education

Langley High School
Pittsburgh, PA

Skills

  • Office management
  • Office administration
  • Appointment scheduling
  • Scheduling management
  • Inventory management
  • Inventory control
  • Financial monitoring
  • Budget administration
  • Process implementation
  • Customer service management
  • Performance evaluation
  • Team leadership
  • Team supervision
  • Training facilitation
  • Employee training
  • Operational compliance
  • Communication skills
  • Verbal and written communication
  • Conflict resolution
  • Conflict management
  • Problem solving
  • Time management
  • Policy and procedure modification
  • Office software management
  • Banking operations
  • Employee training
  • Conflict management

Timeline

General Manager

National Vision
08.2023 - 11.2023

Office Manager

The Center That Cares
01.2022 - Current

Langley High School
Necole Hull