Neda Hosseini
Great Falls,VA
Summary
Driven professional with a proven track record in healthcare management and office administration, notably at Caregivers Home Health Services. Excelled in enhancing patient safety and streamlining healthcare compliance, achieving a consistent improvement in quality improvement measures. Skilled in team collaboration and possessing a keen attention to detail, adept at driving results through effective communication and healthcare finance management.
Overview
4
4
years of professional experience
Work History
Human Resources Assistant
Caregivers Home Health Services
2023.02 - Current
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
Orders Management Coordinator
Caregivers Home Health Services
2023.09 - 2024.01
- Sent emails to communicate order status and informed customers of back-orders or shipping delays.
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Interfaced with sales, operations and functional groups to facilitate order flow and meet processing metrics.
- Maintained knowledge of new product offerings and changes for order provisioning processes.
- Forecasted with vendors to allocate stock ahead of customer order to reduce lead times.
- Consistently met or exceeded monthly performance targets in areas such as order accuracy, timeliness, and issue resolution rates.
Women's Health Nurse Practitioner - Shadowing
Reston Women's Center
2021.04 - 2021.08
- Shadowed Nurse Practitioners in various clinical settings to observe patient assessments, diagnosis, and treatment plans.
- Assisted in documenting patient histories, physical exams, and interpreting diagnostic tests under the supervision of experienced professionals.
- Participated in multidisciplinary rounds to gain insight into collaboration among healthcare team members in delivering comprehensive patient care.
- Learned best practices in documentation, charting, and electronic health record management to ensure accurate and timely patient records.
- Observed and assisted Women's clinic Nurse Practitioners in providing comprehensive gynecological exams and prenatal care to patients.
Receptionist
Reston Women's Center
2020.03 - 2022.08
- Greeted patients, scheduled appointments and maintained records and accounts.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Education
Bachelor of Science - Health Administration
George Mason University
Fairfax, VA05.2024
Bachelor of Science - Health Administration
James Madison University
Harrisonburg, VA12.2021
Skills
- Administrative Skills
- Office Administration
- Healthcare management
- Healthcare compliance
- Health Information Systems
- Calendar Management
- Healthcare finance
- Patient Safety
- Quality Improvement
- Chart Auditing
- Time Management
- Attention to Detail
- Excellent Communication
- Certified in CPR/AED
- HIPAA Guidelines
- Team Collaboration
Additional Information
Proficient in eClinical Works, Privia, Athena Net, SPSS, and Python
Languages
Persian
Native or Bilingual
Timeline
Orders Management Coordinator
Caregivers Home Health Services
2023.09 - 2024.01
Human Resources Assistant
Caregivers Home Health Services
2023.02 - Current
Women's Health Nurse Practitioner - Shadowing
Reston Women's Center
2021.04 - 2021.08
Receptionist
Reston Women's Center
2020.03 - 2022.08
Bachelor of Science - Health Administration
George Mason University
Bachelor of Science - Health Administration
James Madison University
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