Neda Petit Frere
Homestead
Summary
Dependable professional skilled in inventory management, equipment operation, computer navigation, warehouse operations, billing, customer service, and tech support.
Overview
17
17
years of professional experience
Work History
DC Team Lead(Promoted From Inventory Associate)
The Parts House
Austell, GA
02.2023 - 01.2026
- Led daily distribution center operations supporting store resupply and e-commerce fulfillment.
- Trained employees to accurately pick resupply orders for retail stores, ensuring timely and complete shipments.
- Performed high-volume resupply and e-commerce picking with a strong focus on speed, accuracy, and order integrity.
- Managed inventory control through cycle counts, audits, error correction, and system reconciliation.
- Researched and corrected inventory discrepancies by adjusting records and posting new products in the system.
- Located, reorganized, and relocated misplaced merchandise to maintain accurate vendor locations.
- Counted, received, and manually entered products into the warehouse management system.
- Trained team members on receiving procedures, system usage, and inventory accuracy standards.
- Set and enforced aggressive receiving goals to eliminate backlogs and keep receiving times current.
- Maintained a safe, organized warehouse environment while meeting productivity targets.
- Practiced safe work procedures and enforced proper PPE usage.
Shipping and Receiving Clerk
HelloFresh
Newnan, GA
01.2021 - 01.2023
- Received and inspected incoming food products and packaging materials for accuracy, quality, and freshness.
- Verified quantities against purchase orders and documented discrepancies.
- Fixed incorrect or missing labels to ensure proper product identification and traceability.
- Researched and corrected inventory and system errors to maintain accurate records.
- Prepared outbound shipments by staging ingredients and materials for production and distribution.
- Followed food safety, sanitation, and temperature control standards.
- Maintained a clean, organized work area in compliance with GMP and safety requirements.
- Practiced safe work procedures and complied with PPE and warehouse safety guidelines.
Receiving Associate
Copart Atlanta West
Atlanta, GA
07.2019 - 12.2020
- Promoted to Receiver based on performance and reliability in fast-paced yard operations
- Captured detailed vehicle condition reports using 360° imaging systems and standard digital cameras for accurate documentation
- Conducted drive status testing to verify vehicle operability and support accurate valuation
- Prepared and processed insurance vehicles (including State Farm units) according to strict carrier standards
- Cleaned, organized, and staged vehicles to meet inspection and auction readiness requirements
- Assisted customers and potential buyers in the yard, answering questions and guiding them to vehicles of interest
- Maintained accuracy, efficiency, and safety while handling high vehicle volumes
Security Officer
Allied Universal
Miami, FL
10.2016 - 04.2019
- Patrolled residential and commercial properties to maintain a safe and secure environment
- Verified identities at entry points, ensuring controlled access and preventing unauthorized entry
- Monitored parking compliance, issuing warnings for violations, which improved adherence to property rules
- Responded promptly to incidents, alerting authorities during criminal or suspicious activities to enhance overall safety
- Delivered professional customer service, building trust and fostering positive relationships with residents, tenants, and visitors
- Streamlined gatehouse ID verification processes, reducing unauthorized access and improving operational efficiency
Billing / Customer Service / Tech Support
Alorica
Cutler Bay, FL
01.2012 - 08.2016
- Responded to billing inquiries and resolved discrepancies accurately, improving customer satisfaction and fostering loyalty.
- Provided remote technical support for TV equipment, set-top boxes, and related devices, diagnosing hardware and software issues to reduce downtime.
- Assisted both customers and field technicians with programming and configuration of devices, ensuring proper setup and optimal performance.
- Guided customers through step-by-step troubleshooting, resolving issues remotely and minimizing unnecessary on-site visits.
- Scheduled and coordinated on-site repairs efficiently, prioritizing urgent cases and optimizing technician routes to maintain high service reliability.
- Documented technical issues, resolutions, and programming procedures, contributing to a knowledge base that improved team efficiency and reduced repeat problems.
- Recognized for technical expertise, problem-solving skills, and adaptability, earning a promotion from Billing Agent to Customer Service Specialist within a six month time frame.
Cashier/ Customer Service/ Money Center Cashier
Walmart
Homestead, FL
07.2009 - 12.2011
- Started as a regular cashier, providing fast, accurate transactions while delivering excellent customer service
- Promoted to Money Center Cashier, handling money transfers, bill payments, and complex transactions with precision
- Assisted customers with returns and inquiries, resolving issues empathetically and enhancing overall satisfaction
- Operated registers efficiently, reducing errors and maintaining secure cash handling procedures
- Streamlined checkout and transaction processes, minimizing wait times and improving department workflow
- Collaborated with team members to share best practices, elevating service standards across the store
- Recognized for reliability, accuracy, and exceptional customer support, leading to multiple promotions
Education
No Degree - Computer Science
Full Sail University
Winter Park, FLNo Degree - Accounting Finance
Miami Dade College
Miami, FLHigh School Diploma -
Homestead Senior High School
Homestead, FL06.2007
Skills
- Inventory Management
- Equipment Operation
- Technical Support
- Customer Service
- E-commerce
- Team Leadership
- Quality Assurance
- Safety Compliance
- Problem Solving
- Computer Literacy
Additionalinformation
Authorized to work in the US for any employer, Willing to relocate: Anywhere
Timeline
DC Team Lead(Promoted From Inventory Associate)
The Parts House
02.2023 - 01.2026
Shipping and Receiving Clerk
HelloFresh
01.2021 - 01.2023
Receiving Associate
Copart Atlanta West
07.2019 - 12.2020
Security Officer
Allied Universal
10.2016 - 04.2019
Billing / Customer Service / Tech Support
Alorica
01.2012 - 08.2016
Cashier/ Customer Service/ Money Center Cashier
Walmart
07.2009 - 12.2011
No Degree - Computer Science
Full Sail University
No Degree - Accounting Finance
Miami Dade College
High School Diploma -
Homestead Senior High School