
Demonstrated capacity to support executive-level staff, by scheduling meetings, coordinating travel, and managing essential tasks. Expertise in Microsoft Office Products to facilitate reports to communicate compiled data. Excellent ability to provide clear and concise communication with a proven track record in client and peer-to-peer relations. Developed professional portfolios for online profiles and promotion considerations., Extensive experience in customer service, providing excellent inter and intra-personal communication and customer advocacy resolution. Supervisory experience of 30+ individuals, developed schedules, efficiency strategies, and prioritizing goals to ensure optimal performance through documentation and implementation processes., Technical resource for resolving equipment and data issues, including installing, assembling, and configuring computers, monitors, network infrastructure, and peripherals (basic A+ skills). Utilizing technical knowledge to create training documents, website content, and end-user communication. Pursued continued education with digital tools such as Grammarly, Copilot, and Adobe Creative Cloud for the purpose of leveraging cutting edge technologies to expand resources for creativity and inspiration. Provided training on various software and procedures, including Excel, Word, Outlook, and PowerPoint. Developed websites for sole proprietors, assisting in content creation and website administration. Expertise in creating newsletters, flyers, brochures for distribution and online content.