NEEKA Wilkerson
Louisville,KY
Summary
Dynamic Sales Coordinator with proven strengths in customer service and team collaboration. Skilled in sales coordination, data analysis, and CRM management to enhance client relationships and drive sales growth. Customer service skills. I love giving back and paying it forward.
Overview
5
5
years of professional experience
Work History
Sales Coordinator
Dove Technology
Florence, South Carolina
03.2024 - Current
- Coordinated sales activities to support team objectives and enhance client relationships.
- Supported sales team by delivering current territory sales data and costing information.
- Assisted in maintaining CRM systems for accurate tracking of sales leads and opportunities.
- Managed customer inquiries through email and phone, ensuring timely responses.
Retail Sales Associate
Angel Envy
Louisville, Kentucky
04.2023 - 03.2024
- Assisted customers in selecting products and provided personalized recommendations.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Resolved customer inquiries and complaints promptly to enhance satisfaction.
- Processed transactions accurately using point-of-sale systems.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Stocked shelves and replenished inventory based on sales trends and demand.
- Collaborated with team members to achieve daily sales goals and improve service.
- Trained new employees on customer service standards and product knowledge.
- Participated in promotional events to engage customers and boost store visibility.
Patient Care Coordinator
HearingLife
Louisville, Kentucky
07.2022 - 03.2023
Team Lead Barista
Brown-Forman
Louisville, Kentucky
11.2021 - 06.2022
- Led team in daily operations and workflow management.
- Coordinated schedules and assignments for team members effectively.
- Implemented process improvements to enhance operational efficiency.
- Trained new employees on company policies and procedures.
- Monitored inventory levels and ordered supplies.
- Resolved conflicts within the team to maintain a positive work environment.
Education
Associate of Science - Health Information Management
Sullivan University
Louisville, KY08-2026
Skills
- Sales coordination
- CRM software
- Data analysis
- Customer service
- Effective communication
- Team collaboration
- Team leadership
- Health information management
Timeline
Sales Coordinator
Dove Technology
03.2024 - Current
Retail Sales Associate
Angel Envy
04.2023 - 03.2024
Patient Care Coordinator
HearingLife
07.2022 - 03.2023
Team Lead Barista
Brown-Forman
11.2021 - 06.2022
Associate of Science - Health Information Management
Sullivan University