Neel Shah
Chula Vista,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Aqua Point Hotel Inc
2022.09 - Current
- Manage the day-to-day hotel operations in keeping with all corporate standards to maximize profitability
and guest and team member satisfaction. - Delegates authority and assigns responsibility to all employees; supervises work activities of all employees
which includes but not limited, front desk agents, housekeepers, and maintenance personnel. - Ensures staff received proper training for each position, including safety training and standard operating
procedures. - Performs duties of a Sales and Marketing manager including making marketing calls; attending community
business functions; working with travel agents and direct bill accounts; and coordinating sales promotions. - Adheres to company procedures and regulations as well as standard operating procedures.
- Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely
manner. - Audits daily reports and processes monthly paperwork.
Education
MBA -
Southern States University - San Diego
San Diego, CA01.2022
Skills
- Brand Management
- Interpersonal Relations
- Root Cause Analysis
- Financial Management
- Negotiation and Conflict Resolution
- Performance Evaluations
- Policy Enforcement
- Staff Training
Timeline
Assistant Manager
Aqua Point Hotel Inc
2022.09 - Current
MBA -
Southern States University - San Diego
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