Summary
Overview
Work History
Education
Skills
References
Timeline
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NEELA ANNIE BACOSA

Waddell

Summary

Motivated and reliable recent high school graduate seeking an entry-level position to gain further exp in customer service and sales. Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks- Safeway
Waddell
07.2024 - 09.2024
  • Prepared and served customized coffee and beverages
  • Greeted customers and processed orders and payments accurately
  • Maintained a clean, organized, and well-stocked workspace
  • Delivered friendly, efficient customer service in a fast-paced environment

Crew Member

McDonald's
Surprise
01.2024 - 05.2024
  • Managed orders and payments at both drive-through and counter service
  • Prepared and packaged food for dine-in and online orders
  • Maintained cleanliness of dining and work areas
  • Followed safety and sanitation protocols

Volunteer Assistant

Department of Veterans Affairs
Orlando
06.2022 - 08.2022
  • Assisted Veterans navigating hospital services
  • Assisted in preparing and serving soft-serve ice cream and treats
  • Operated Square POS system and handled cash transactions
  • Refilled supplies and maintained clean food prep area
  • Supported sanitation and closing procedures post-events

Education

High School Diploma -

Shadow Ridge High School
Waddell, AZ
05.2025

General Electives

Glendale Community College
Glendale, AZ

Skills

  • Friendly and Outgoing Attitude
  • Strong Customer Service Skills
  • Motivated and Hardworking
  • Excellent Communication and Interpersonal Abilities
  • Collaborative Team Player
  • Quick Learner and Inquisitive
  • Basic Computer Literacy
  • Customer service
  • Time management
  • Cash handling
  • Problem resolution
  • Communication skills
  • Team collaboration
  • Food safety
  • Cleanliness
  • Inventory management
  • Opening and closing coordination
  • Espresso machine operations
  • Coffee and tea expertise

References

Available upon request.

Timeline

Barista

Starbucks- Safeway
07.2024 - 09.2024

Crew Member

McDonald's
01.2024 - 05.2024

Volunteer Assistant

Department of Veterans Affairs
06.2022 - 08.2022

High School Diploma -

Shadow Ridge High School

General Electives

Glendale Community College

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NEELA ANNIE BACOSA