Summary
Overview
Work History
Education
Skills
Languages
Timeline
Volunteer

Neelam Lata

Lucerne,CA

Summary

Professional Summery Property Management Remain calm and professional in stressful environments. Efficiently oversee all operational aspects of Property Manager of several buildings, including building positive tenant relationships, managing office operations and coordinating maintenance. Effective at keeping consistent balance between tenant’s rights and business targets to maintain financial goals. Committed and hardworking Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Communicative top-level skills in customer service. Organizes inspections, supervises issue resolution, and delivers

Overview

23
23
years of professional experience

Work History

Deli Clerk

Sentery Market
Nice, CA
05.2022 - 12.2022
  • Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Followed recipes and customer requests to prepare meals.

Cashier

Dollar Tree
Berkeley, CA
01.2019 - 01.2019
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Assisted customers by answering questions and fulfilling requests
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.

Property Manager

Madison Park Financial Corporation, Telegraph, Storage
Oakland, CA
01.2000 - 01.2010
  • Introduced prospective tenants to types of units available and performed tours of premises
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office
  • Verified income, assets and expenses and completed file tracking sheet for each applicant
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Completed lease applications and verifications, notifying prospects of results.
  • Met with prospective tenants to show property and assess applications or sign leases.

Education

Associate of Arts - Business Administration

Chabot College
06.2001

Accredited Real Estate
01.2001

High School Diploma -

Castro Valley High School
06.1999

Skills

  • Property tours and inspections
  • Tenant and eviction laws
  • Financial budgeting and reporting
  • City and county regulations
  • Customer service-focused
  • Leasing and sales
  • Marketing and advertising
  • Proficient in computer programs

Languages

English
Full Professional
Hindi
Full Professional

Timeline

Deli Clerk

Sentery Market
05.2022 - 12.2022

Cashier

Dollar Tree
01.2019 - 01.2019

Property Manager

Madison Park Financial Corporation, Telegraph, Storage
01.2000 - 01.2010

Associate of Arts - Business Administration

Chabot College

Accredited Real Estate

High School Diploma -

Castro Valley High School

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Neelam Lata