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Insurance Operations Leader with over 7 years of experience specialising in Property & Casualty (P&C) insurance. Proven track record of managing high-volume transactions, ensuring 100% SLA compliance, and leading high-performing teams. Expert in policy administration, endorsements, and regulatory standards with a focus on process optimization and accuracy

Dynamic professional with extensive experience at Solugenix, excelling in customer service and conflict resolution. Proven track record in optimizing workflows and enhancing team collaboration, achieving a 99% satisfaction rating. Skilled in Excel and compliance management, I drive results through analytical thinking and effective leadership in fast-paced environments.

Veteran Subject Matter Expert in Accounts Payable/P2P Specialist with excellent skills. Responsible for managing Vendor operations & and end to end reconciliation, managing VIP suppliers, Dispute management, building Client relationships, Data analytics, General Accounting, Accounts Payable, Invoice processing, Procurements, well versed in generating MIS reports and working knowledge on multiple system including SAP systems, cloud based data reporting. Effective contributor to ongoing systems and procedural development dedicated to providing expert guidance towards incessant growth.


  Dedicated and result-oriented professional with 1 year of internship experience as an Accountant. Seeking a challenging role in financial background. Skilled in financial reporting, accounts receivable, general ledger management, and auditing. Committed to achieving departmental and organizational objectives through customer satisfaction, teamwork, cost savings, and ensuring accurate financial reporting and compliance.
  As a subject matter expert at TVM E-Learning, I'm dedicated to enhancing UK clients' understanding of accountancy, ensuring they grasp complex concepts through interactive, problem-solving sessions. My role involves not just imparting knowledge but actively engaging students to foster a deeper learning experience.
  Concurrently, as Volunteer Manager at Robin Hood Army, my focus is on driving initiatives that support the underserved, aligning our team's passion with impactful community service.
  My educational journey in commerce, culminating in a M.Com., coupled with current specialized training in financial modeling and valuation, anchors my expertise in financial analysis and strategic planning.


Experienced professional in operations, team management, and customer experience. Proficient in social media, grievance redressal, and automation-driven process improvement. Successful in leading cross-functional teams, streamlining workflows, and improving service quality through data-driven strategies and automation tools. Collaborative approach with stakeholders, monitoring performance, and resolving issues from end to end. Strong problem-solving abilities, effective communication, and consistent delivery of measurable outcomes aligned with business goals.

Neeraj Gupta

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Majorel

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Allianz Partners

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Delhi University

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Customer Care Executive

Delhi University

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