Neesha Rodriguez
Ward,CO
Summary
Organized and efficient Copy Specialist with 4 years of experience in content organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Overview
4
4
years of professional experience
Work History
Copy Specialist
Betty Rocker Inc
06.2020 - Current
- Performed audits on database content to identify outdated or inaccurate records requiring updates or removals.
- Verified entered content against source documents to maintain consistency across multiple platforms within the organization.
- Maintained high levels of focus, entering large volumes of content accurately across diverse media formats within tight deadlines.
- Collaborated with cross-functional teams to ensure timely and accurate content input for various projects.
- Managed sensitive information of the company and its customers with utmost discretion, maintaining confidentiality at all times.
- Enhanced overall content quality by proofreading, editing, and revising articles for accuracy and clarity compliance with quality standards.
Virtual Health and Fitness Coach
Betty Rocker Inc
06.2020 - Current
- Delivered high-quality virtual fitness classes with inclusive instruction, ensuring a safe and enjoyable experience for all participants.
- Managed high volumes of customer support in various social media channels while maintaining a professional demeanor, resulting in increased customer loyalty.
- Exceeded performance goals consistently through effective communication and problem-solving skills.
- Maintained up-to-date knowledge of scientific research to better assist women in reaching their goals in every stage of life
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Project Manager
Betty Rocker Inc
06.2021 - Current
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines and milestones, ensuring timely delivery of high-quality results.
- Managed multiple projects simultaneously, prioritizing tasks effectively to meet strict deadlines without sacrificing quality.
- Planned, designed, and scheduled phases for large projects.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Improved overall efficiency with the development of standardized templates for repetitive tasks and projects.
- Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
Education
Bachelor of Science - Biology
University of Southern Mississippi
HattiesburgSkills
- Collaborative Teamwork
- Adaptive Learning
- Fast Typing Speed
- Accuracy and Attention to Detail
- Critical Thinking
- Time Management
- Copyediting and Content Input
- Cross-Cultural Communication
- Computer Literacy
- Adaptability and Flexibility
Timeline
Project Manager
Betty Rocker Inc
06.2021 - Current
Copy Specialist
Betty Rocker Inc
06.2020 - Current
Virtual Health and Fitness Coach
Betty Rocker Inc
06.2020 - Current
Bachelor of Science - Biology
University of Southern Mississippi
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