Nefertari Lane
Beaumont,TX
Summary
Empathetic and results-driven mental health professional with experience in crisis intervention, case management, and behavioral support...
Mental health professional with solid experience in providing therapeutic support and developing individualized treatment plans. Adept at crisis intervention, patient assessment, and evidence-based therapy techniques. Strong focus on collaborative team efforts and achieving positive outcomes. Known for adaptability and reliability, with skills in communication, empathy, and problem-solving.
Overview
19
19
years of professional experience
Work History
Qualified Mental Health Professional (QMHP)
Winner’s Circle Group of Texas
05.2025 - Current
- Deliver outpatient mental health services including assessments, treatment planning, and ongoing case management.
- Work with individuals experiencing emotional disturbance, substance use disorders, and other psychiatric conditions.
- Utilize trauma-informed and culturally responsive care in all client interactions.
QMHP – Contractor
Not Without Hope Services
10.2024 - Current
- Conduct assessments and develop tailored treatment plans.
- Provide bi-monthly targeted case management and community outreach.
QMHP – Group Facilitator
The Wood Group
02.2024 - Current
- Facilitate psychoeducational groups on anger management, substance use, communication, and problem-solving.
- Document daily progress and monitor psychiatric and substance abuse recovery.
QMHP – Intensive Case Manager
Spindletop Center
02.2023 - 10.2024
- Managed small caseloads of high-need youth; facilitated wraparound services and family team meetings.
- Developed and adjusted treatment goals to promote long-term stability and well-being.
Team Lead
Sam’s Club
04.2018 - 02.2023
- Supervised operations, conducted conflict resolution, and facilitated communication between departments.
- Streamlined processes and organized large-scale events, improving customer satisfaction and performance metrics.
Intern – Behavioral Support
Richard L. Shorkey Education & Rehabilitation Center
08.2020 - 12.2020
- Applied behavior analysis techniques as outlined by the American Behavior Foundation.
- Implemented individualized behavior interventions and documented client progress.
Team Manager
HEB
06.2006 - 04.2018
- Managed schedules, inventory, training, and special events for up to 30 employees across multiple sub-departments.
- Promoted twice into upper management for leadership and initiative in employee development and customer service.
Education
MS - Clinical Counseling
Capella University
BS - Psychology
University of Houston – Downtown
AS - Psychology
Houston Community College
AA - Business
Houston Community College
Skills
- Crisis Intervention & De-escalation
- Suicide Risk Assessment & Safety Planning
- EMR Documentation & Data Reporting
- Microsoft Office Suite, SQL, Tableau
- High-Energy Communication & Team Collaboration
- Culturally Responsive & Trauma-Informed Care
- Anxiety reduction techniques
- Post-traumatic stress disorder treatment
- Stress management strategies
- Case documentation
Timeline
Qualified Mental Health Professional (QMHP)
Winner’s Circle Group of Texas
05.2025 - Current
QMHP – Contractor
Not Without Hope Services
10.2024 - Current
QMHP – Group Facilitator
The Wood Group
02.2024 - Current
QMHP – Intensive Case Manager
Spindletop Center
02.2023 - 10.2024
Intern – Behavioral Support
Richard L. Shorkey Education & Rehabilitation Center
08.2020 - 12.2020
Team Lead
Sam’s Club
04.2018 - 02.2023
Team Manager
HEB
06.2006 - 04.2018
BS - Psychology
University of Houston – Downtown
AS - Psychology
Houston Community College
AA - Business
Houston Community College
MS - Clinical Counseling
Capella University
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