Nefertiti Dixon
Douglasville,GA
Summary
Dynamic professional with a proven track record at Delta Air Lines, excelling in safety compliance and customer service. Adept at team coordination and employee training, I thrive in fast-paced environments, ensuring exceptional experiences while meeting organizational goals. Passionate about fostering strong relationships and enhancing operational efficiency through effective communication and meticulous inspection procedures.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Visitor Center Ambassador
Delta Air Lines, Inc
Atlanta, GA
05.2026 - Current
- Provide a warm, welcoming, caring and elevated check-in experience for visitors, vendors, and employees
- Prioritize safe and secure procedures for visitors to gain campus entry
- Help manage difficult or disruptive situations alongside the Visitor Center Lead, management, and campus security
- Handle guest concerns and service recovery, escalating issues to leadership when appropriate
Cabin Experience Agent
Delta Air Lines, Inc
Atlanta, GA
07.2023 - 04.2026
- Guaranteed compliance with global cleaning and safety standards while servicing cabin section of aircraft
- Transported waste to designated disposal sites according to safety protocols.
- Provided excellent customer service when interacting with customers or colleagues.
- Provided unofficial employee event set up, hosting, and team bonding.
Assistant Director
Premiere Scholar Early Learning Center
Atlanta, Georgia
08.2012 - 12.2025
- Supervised handling of employee relations challenges including grievances, disciplinary actions, and terminations.
- Assisted in developing plans to meet organizational goals and objectives.
- Led monthly meetings with employees and Lead Director to distribute information about upcoming trainings and audits
Leasing Agent Assistant
Lincoln Property
Marietta, GA
08.2008 - 07.2009
- Maintained accurate records of all rental agreements and lease renewals.
- Advised tenants on their rights and obligations under the terms of their respective leases.
- Coordinated move-in and move-out activities with tenants including inspections of units before occupancy or after vacating.
Education
Associate of Applied Science - Early Childhood Education
Atlanta Technical College
Atlanta, GA05-2011
High School Diploma -
D.M. Therrell High School
Atlanta, GA05-2000
Skills
- Safety compliance
- Customer service
- Inspection procedures
- Team coordination
- Time management
- Employee training
- Special events organization
- Strong communication skills
- Meeting Coordination
- Computer and Microsoft office skills
- Event coordination
Certification
- Gound Coordinator Certification
Timeline
Visitor Center Ambassador
Delta Air Lines, Inc
05.2026 - Current
Cabin Experience Agent
Delta Air Lines, Inc
07.2023 - 04.2026
Assistant Director
Premiere Scholar Early Learning Center
08.2012 - 12.2025
Leasing Agent Assistant
Lincoln Property
08.2008 - 07.2009
Associate of Applied Science - Early Childhood Education
Atlanta Technical College
High School Diploma -
D.M. Therrell High School