Drawing from over twenty years of experience as an International Flight Leader at Delta Air Lines and a Health and Science Teacher, I offer a diverse skill set rooted in Molecular Biology, Biology, and Education. My career trajectory underscores adeptness in communication, technology integration, leadership, data analysis, and team development. Certified as a Scrum Master and Project Manager, I possess a keen acumen for data analytics, and I adeptly nurture relationships between stakeholders and management. By embracing diversity, impartiality, and inclusivity, I stand as a passionate candidate poised to contribute effectively to Southwest Airlines.
Customer service and support