Ronnell Franklin
Glendale,AZ
Summary
Dynamic and self-motivated professional with experience at Amazon, excelling in packaging and labeling while ensuring warehouse safety. Proven problem-solver with strong communication skills, adept at enhancing operational efficiency and supporting team success. Recognized for effectively managing inventory and maintaining organization in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Warehouse Worker
Amazon
06.2023 - Current
- Operated warehouse equipment to assist in daily tasks and maintain safety standards.
- Assisted in inventory management by accurately labeling and organizing products.
- Supported loading and unloading of shipments, ensuring timely processing of goods.
- Learned proper handling techniques for various materials to minimize damage risks.
Front Desk Receptionist
Marriott
02.2011 - 08.2024
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated room assignments and maintained accurate reservation records using property management systems.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Trained new reception staff on standard operating procedures and customer service best practices.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled, coordinated and confirmed appointments and meetings.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Deli
Fry's Marketplace
05.2005 - 11.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Leasing Agent
Crown Villas Apartment Homes
04.2013 - 07.2015
- Facilitated tenant screenings and lease agreements, ensuring compliance with regulations.
- Conducted property tours, showcasing amenities to prospective residents effectively.
- Managed resident relations, addressing inquiries and resolving issues promptly.
- Developed marketing strategies to increase occupancy rates through targeted outreach.
- Oversaw maintenance requests, coordinating timely responses to enhance tenant satisfaction.
- Assisted in financial reporting and budget management for property operations.
- Analyzed market trends to adjust rental pricing and improve competitive positioning.
Education
Bachelor of Arts - Computer And Information Sciences
ITT Technical Institute
Tempe, AZ05-2017
Associate of Arts - Computer And Information Systems
Remington College
Tempe, AZ06-2013
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Loading and unloading
- Warehouse safety
- Order picking
- Problem-solving
- Material handling
Timeline
Warehouse Worker
Amazon
06.2023 - Current
Leasing Agent
Crown Villas Apartment Homes
04.2013 - 07.2015
Front Desk Receptionist
Marriott
02.2011 - 08.2024
Deli
Fry's Marketplace
05.2005 - 11.2018
Bachelor of Arts - Computer And Information Sciences
ITT Technical Institute
Associate of Arts - Computer And Information Systems
Remington College