Nefertari Deschamps
Baltimore,MD
Summary
I am a current student working towards a Bachelor's degree in Science, and with a wealth of experience from previous roles as a student worker, retail employee, and computer technician. I am interested in combining academic knowledge with practical skills to do well in future career opportunities. Known for strong problem-solving abilities, exceptional communication skills, and a strong commitment to continuous learning and personal growth. Adapting to new challenges and environments is something I excel at.
Overview
10
10
years of professional experience
Work History
Admissions Student Worker
Southwestern College Admissions Department
02.2023 - 05.2023
- Maintained professional, welcoming and orderly reception area to greet guests.
- Fielded numerous inquiries per day from prospective applicants to answer questions, coordinate tours and set appointments.
- Coordinated admissions efficiently by communicating with internal departments and external organizations to obtain records and transfer documentation.
- Led tours for prospective residents and family members to show facilities and answer questions.
- Answered telephones, directed calls and took messages.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Typed, formatted and edited correspondence and other documents.
Outreach Specialist
Southwestern Community College
03.2022 - 02.2023
- Maximized community outreach, developing customer, public and government rapport to strengthen branding initiatives.
- Consulted with staff on resolution of complex service issues.
- Established and maintained relationships to meet community needs and avoid service duplication.
- Spoke to community groups to explain and interpret purposes, programs and policies.
- Acted as consultant to community programs by interpreting regulations and policies.
- Analyzed proposed legislation, regulations or rule changes to determine impact of services.
Apparel Associate
Nordstrom Rack
02.2022 - 05.2022
- Worked with management to quickly replenish low or out-of-stock items.
- Maintained customers' available product selections by quickly replenishing products from incoming freight.
- Processed sales for customers and encouraged additional purchases with excellent cross-selling abilities.
- Offered customers maximum value by continuously learning about new products and related services.
Sales Representative
CUTCO Services
06.2021 - 08.2021
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and delivered engaging sales presentations to convey product benefits.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Computer Technician/Media Production Specialist
Non-Profit Organizations/ Church
01.2013 - 09.2020
- Setup, installed and configured computers in various business locations to support operations and reporting.
- Alleviated hardware and software issues affecting computers and language labs, resulting in improved relationships with training departments and schools.
- Supported training departments and schools by accurately fixing hardware and software issues affecting computers and language labs.
- Answered calls and emails at company's help desk, assisting employees and customers with troubleshooting computer issues.
- Recommended new and replacement hardware and software purchases
Education
Associate of Science - Psychology
Southwestern College
San Diego, CA05.2023
High school diploma -
Saint Catharine Academy
Bronx, NY06.2020
Skills
- Data Entry
- Business Documentation
- Sorting and Labeling
- Attention to Detail
- Document Editing
- Seasonal Displays
- Marketing Strategies
- Flexible Hours
Additional Information
- Authorized to work in the US for any employer
Timeline
Admissions Student Worker
Southwestern College Admissions Department
02.2023 - 05.2023
Outreach Specialist
Southwestern Community College
03.2022 - 02.2023
Apparel Associate
Nordstrom Rack
02.2022 - 05.2022
Sales Representative
CUTCO Services
06.2021 - 08.2021
Computer Technician/Media Production Specialist
Non-Profit Organizations/ Church
01.2013 - 09.2020
Associate of Science - Psychology
Southwestern College
High school diploma -
Saint Catharine Academy
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