Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Neftali Henderson

Orlando,FL

Summary

Dedicated Maintenance Supervisor offering with a strong background in HVAC, plumbing, electrical, and general maintenance. Successful team management in maintenance-driven roles. Adept at scheduling vendors to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality, efficiency and customer service.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Service Manager

MAA
02.2022 - Current
  • Perform routine maintenance tasks on equipment and systems, including HVAC, plumbing, electrical, and mechanical systems
  • Collaborated with property management to plan and execute capital improvement projects, enhancing the overall value of the apartment community.
  • Troubleshoot equipment issues and repair or replace defective parts as needed
  • Conduct regular inspections of equipment and systems to identify and address potential issues
  • Ensure compliance with safety regulations and maintain a safe work environment
  • Maintain accurate records of maintenance activities, repairs, and equipment inventory
  • Coordinate with other team members to complete maintenance tasks efficiently
  • Respond to maintenance requests and emergencies in a timely manner
  • Assist with the installation of new equipment and systems as needed
  • Established strong relationships with tenants by providing exceptional customer service during interactions related to maintenance concerns or questions.

Maintenance Supervisor

S&H West Coast
12.2021 - 02.2022
  • Efficiently managed service orders, prioritizing tasks to ensure prompt resolution
  • Diagnosed and addressed issues related to HVAC systems and kitchen appliances, maintaining top-tier service quality
  • Fostered regular communication with leasing consultants, Property Manager, and residents to enhance service standards
  • Conducted repairs and replacements of kitchen appliances, plumbing, electrical fixtures, and locks with precision
  • Skillfully managed a team of 5-12 workers and professionals, ensuring on-budget and timely project completion
  • Developed budgets, ordered materials, and provided on-site assistance to optimize project execution
  • Awarded Employee of the Month for achieving a remarkable 15% reduction in construction expenses.

Lead Carpenter

Gencor Industries
07.2020 - 12.2021
  • Actively supported the production department, contributing to the successful execution of construction projects
  • Developed comprehensive material lists, ensuring efficient management and timely delivery
  • Maintained a keen eye on finished products, upholding high-quality standards
  • Ensured a safe, organized, and clean job site, promoting productivity
  • Collaborated closely with subcontractors, orchestrating seamless product deliveries to meet project timelines
  • Regularly provided progress reports, facilitating transparent communication and project updates.

Foreman

Helix Contracting
07.2017 - 05.2020
  • Led a crew of 3-7 members on various high profile jobs
  • Read blueprints to determine project objectives
  • Cut metal framing and trim to size, using proper cutting tools
  • Fit and fasten drywall to metal framing
  • Installed drop ceiling and acoustical tiles
  • Followed established job site safety regulations and maintained safe and clean work area
  • Completed independent or team installations of building structures, including trim, flooring, and cabinetry
  • Installed interior finish items, including wall protection, doors and hardware, toilet accessories, cubicle curtain track, and TV brackets.

Inventory Control Manager

Petco
10.2014 - 07.2016
  • Inventoried warehouse stock on monthly, quarterly, and annual basis
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets
  • Checked prices and calculated totals for accurate invoice processing
  • Scheduled deliveries of by specified time to begin production on time
  • Adjusted procedures as needed to maximize department effectiveness
  • Assessed areas of service concern and developed improvement plans
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management
  • Oversaw store staff and maintained efficiency in fast-paced environment.

Education

Some College (No Degree) -

LIU Post
Brookville, NY

Skills

  • Customer service focus
  • Specialized in GE appliance repairs
  • Schedule Coordination
  • Technical knowledge
  • Staff Training and Development
  • Service planning

Certification

  • Construction Management - Columbia University
  • EPA 608 Universal
  • OSHA 30
  • Site Safety Supervisor

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Full Professional

Timeline

Assistant Service Manager

MAA
02.2022 - Current

Maintenance Supervisor

S&H West Coast
12.2021 - 02.2022

Lead Carpenter

Gencor Industries
07.2020 - 12.2021

Foreman

Helix Contracting
07.2017 - 05.2020

Inventory Control Manager

Petco
10.2014 - 07.2016

Some College (No Degree) -

LIU Post
Neftali Henderson