Neftali Mandujano
Spring
Summary
Driven server with a strong focus on customer service, cash handling, and food safety compliance. Proven ability to enhance dining experiences through menu knowledge and order accuracy.
Overview
9
9
years of professional experience
4
4
Certifications
Work History
Server/Restaurant Hostess
FAT Brands
Houston
10.2020 - 08.2025
- Provided excellent customer service in a fast-paced restaurant environment.
- Maintained cleanliness and organization of dining area and service stations.
- Handled customer complaints professionally to enhance dining experience.
- Ensured compliance with food safety regulations during service operations.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Greeted and seated guests in a welcoming manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Retail Sales Associate
Ross Dress for Less
The Woodlands
07.2016 - 10.2020
- Operated cash register efficiently, processing transactions accurately for customers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Maintained store organization and cleanliness to create an inviting environment.
- Trained new associates on store policies, procedures, and customer service standards.
- Stocked shelves and arranged merchandise according to company guidelines and displays.
- Collaborated with team members to ensure effective inventory management and replenishment.
Elderly Caretaker
Feroza Ahmad
The Woodlands
04.2017 - 03.2019
- Assisted clients with daily living activities and personal hygiene tasks.
- Provided companionship and emotional support to elderly individuals.
- Maintained a clean and safe living environment for residents.
- Collaborated with family members to address care needs and concerns.
- Provided personal care for elderly clients, including bathing, toileting and dressing.
- Assisted in developing individualized plans of care to meet the needs of each client.
- Monitored health and well-being of clients and reported significant health changes.
Education
High School Diploma -
Oak Ridge High School
Conroe, TX06-2016
Skills
- Customer service
- Menu knowledge
- Order accuracy
- Cash handling
- Food safety compliance
- Inventory management
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
Certified Nurse Aid
Contact Information
- mandujanoneftali@gmail.com
- 832-948-3897
Timeline
Server/Restaurant Hostess
FAT Brands
10.2020 - 08.2025
Elderly Caretaker
Feroza Ahmad
04.2017 - 03.2019
Retail Sales Associate
Ross Dress for Less
07.2016 - 10.2020
High School Diploma -
Oak Ridge High School