Neha Khan
Bahawalpur,Pakistan
Summary
Detail-oriented and empathetic Medical Assistant with expertise in patient communication, scheduling, and data entry, committed to providing confidential, high-quality remote support in dynamic healthcare settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clinical Support Specialist
Optimal Med Tech Solution
Karachi, Pakistan
09.2025 - Current
- Collaborated with healthcare teams to enhance patient care processes and clinical workflows.
- Provided technical support for electronic health record (EHR) systems, ensuring data accuracy and accessibility.
- Assisted in training new staff on clinical procedures and system usage to promote operational efficiency.
- Developed and maintained documentation for clinical protocols, enhancing compliance with regulatory standards.
- Work directly with attending physicians to improve documentation accuracy, completeness and overall quality.
- Utilize AI-driven solutions to simplify workflows and minimize clerical workload.
- Apply knowledge of medical decision-making, coding complexity and compliance protocols to maintain high documentation standards.
- Enhance communication among multidisciplinary teams, supporting faster documentation turnaround and better patient care outcomes.
Medical Officer
Hussain Medicare Complex
Bahawalpur, Punjab
08.2024 - 08.2025
- Supervise and manage clerical staff in the medical records department, oversee surgery services including planning, scheduling, and resource coordination.
- Compile, maintain, and analyze patient medical records for documentation, research, cost control, and care improvement; enter patient data into computer systems.
- Process and transcribe patient admission/discharge documents and medical reports; prepare detailed case histories.
- Review medical history and examination findings to determine surgical needs; prescribe and manage preoperative and postoperative care; consult and assist fellow physicians.
House Officer
Bahawal Victoria Hospital
Bahawalpur, Punjab
07.2023 - 07.2024
- Facilitate communication between governing boards, medical staff, and departments by attending meetings and coordinating interdepartmental activities.
- Monitor and optimize the use of diagnostic services, inpatient beds, facilities, and staff to ensure efficient resource utilization.
- Maintain and manage computerized medical records, including patient histories, lab reports, diagnoses, and treatment plans; prepare case histories.
- Conduct patient examinations to assess surgical risk and communicate findings to consultants; support surgery services through planning, coordination, and inter-physician consultation.
Education
MBBS - Medical
Shahida Islam Medical College
11.2022
Intermediate - Pre-Medical
The Sadiq Public School
Bahawalpur09.2017
Skills
- Client Communication and Support
- Technological Adaptation
- Appointment Scheduling & Calendar Management
- Written Correspondence
- Microsoft Office
- EHR/EMR
Certification
HIPAA Compliance Certificate
Languages
English
Urdu
Timeline
Clinical Support Specialist
Optimal Med Tech Solution
09.2025 - Current
Medical Officer
Hussain Medicare Complex
08.2024 - 08.2025
House Officer
Bahawal Victoria Hospital
07.2023 - 07.2024
Intermediate - Pre-Medical
The Sadiq Public School
MBBS - Medical
Shahida Islam Medical College
Publications
- The Role of Salbutamol in the Management of Transient Tachypnea of the Newborn (under process of publication)
- Https://ssrn.com/abstract=5158510