Neha Murti
San Francisco
Summary
Experienced Operations and Business Development Professional with over 14 years of experience working in Real Estate, Political, and Healthcare Services. Areas of expertise include: Operations Leadership, Leasing, Client Relations, Marketing, Quality Control, Finance, and Business Analysis and Development.
Overview
15
15
years of professional experience
Work History
Leasing Agent
Structure Properties
San Francisco
02.2026 - Current
- Conducted personalized apartment tours, resulting in increased lease signings.
- Converted leads into tours by sharing engaging community information, enhancing prospect interest.
- Applied knowledge of SFFA lease terms and community amenities to assist prospects.
- Utilized Intellirent for efficient prospect processing and screening.
- Supported rental comp procurement to inform competitive pricing strategies, ensuring market relevance.
- Aided in lease applications through data processing and document management.
- Coordinated with maintenance team to ensure property upkeep and timely repairs.
- Cultivated brand loyalty through exceptional resident experiences from tour to move-in, promoting retention.
Property Manager
Structure Properties, Inc
San Francisco
07.2022 - 02.2026
- Managed multi-unit buildings including HOA-governed condos and single-family homes.
- Increased NOI by identifying expense reduction opportunities and implementing cost-saving measures.
- Reviewed property financial health by inspecting cash flow and identifying discrepancies and budgets.
- Transitioned new clients and buildings through onboarding processes and inspections.
- Ensured timely responses to tenant and client inquiries, adhering to 24-hour policy.
- Ensure compliance with governing regulations, codes, and laws, as well as state and local authorities. Maintain a 97% compliance accuracy portfolio wide.
- Oversee maintenance/ work orders and manage Resident Managers and Maintenance Coordinators and see work orders through to completion within 15-day target.
- Manage move-in/move-out functions according to Standard Operating Procedures. Perform inspections and calculate tenant charge backs to release security deposit within 21-days.
- Oversaw turnover work, achieving 10-day turnaround goal while maintaining 95% occupancy across all buildings.
- Identified renovation and capital improvement opportunities for client approval.
- Ensured timely resolution of notices of violation and maintained thorough documentation.
- Perform property inspections but not limited to Curb to Roof inspections, move-in/ move-out inspections, and compliance inspections such as smoke detector inspections.
- Coordinated unlawful detainer/ eviction cases and see through completion. Including creating and posting 3-day notices as required.
- Construction and project management. Contractor/ subcontractor management, and oversee project to completion.
- Update and maintain accuracy of building rent rolls and tenant records in the Appfolio Property Management Software.
Assistant Property Manager
Amore Real Estate
San Francisco
12.2021 - 07.2022
- Implemented budgets and coordinated on-site operations for efficient management.
- Cultivated vendor relationships to enhance property operations.
- Resolved tenant complaints and enforced lease terms to maintain tenant satisfaction.
- Coordinated resident move-outs, overseeing inspections and security deposit dispositions for efficient transitions.
- Inspected new properties for successful onboarding into the portfolio.
- Advertised and generated referrals to attract new tenants effectively.
- Researched local rental rates and calculated costs to align pricing with market conditions.
- Oversaw property projects, managing inspections, renovations, and vendor contracts to ensure timely completion.
Accounts Payable/ Maintenance Coordinator
Hawthorne Stone Real Estate/ Investments, Inc.
San Francisco
01.2018 - 01.2021
- Report to the Owner and CEO with monthly budget comparisons, cash flow statements, and expense reports.
- Accounts Payable for 30 properties (900 units) around the bay area.
- Processed monthly disbursements for owners and partners while maintaining accurate tracking of mortgages and refinances across all properties.
- Pay and supervise construction progress payments for contractors and create construction budget spreadsheets for owner review.
- Monitored building operating expenses, including property taxes, city and state permits, and compliance fees.
- Amend and overlook operating expenses and budgets for each property.
- Oversaw invoicing and data entry for 100+ vendors, ensuring timely and precise billing.
- Assist tenants with repair requests, rent issues, housing problems, noise complaints, work with the rent board, etc.
- Process move outs, security deposit and charges for tenants and handle all disputes.
- Overlook legal documents, leases and contracts for tenants, vendors and partners.
- Developed online payables utilities for 30 properties, facilitated leasing units without prior training, managed budgeting for 30 properties over 2 years, and streamlined tenant move-out processes while resolving legal disputes.
- Utilized Yardi Software and Appfolio for data entry, accounting, and maintenance.
Office Manager/ Executive Assistant
EXP Global, Inc.
01.2017 - 01.2018
- Manage office G&A budget, ensure accurate and timely reporting.
- Coordinated with facility management vendors for cleaning, catering, and security services while managing invoices for projects and general office administrative expenses.
- Facilitated the on-boarding process for new hires by providing training and resources.
- Bookkeeping with Quickbooks and tracking multiple spreadsheets for project budgets and expenses.
- Create proposals and contracts for projects. Overlooking in-office renovations.
- Assisted 20+ concurrently ongoing construction projects while maintaining office conditions and arranging necessary repairs and upgrades.
- Meet deadlines for Construction Administration (CA) documents/ projects. Attend weekly meetings to provide EXP's status of each project.
- Planned in-house and off-site activities to enhance workplace culture and morale through parties, celebrations, conferences, and meetings.
- Directly report to Principal Engineer and Project Managers regarding projects.
Clinical Administrator
Bio Telemetry, Inc
San Francisco
01.2016 - 12.2017
- Oversee all members of the team in the compliance of all CardioNet, HIPAA and Medicare policies and procedures.
- Managed CCI certifications and renewals for electrocardiogram (EKG) technicians to ensure compliance and operational readiness.
- Assisted in implementing and monitoring policies and procedures to enhance compliance and operational efficiency.
- Manage and handle all new hired technicians and their HR paperwork.
- Analysis and focus on quality and efficiency measurements.
- Tracking and planning budget, team management, and vendor management.
- Coordinated career fairs to attract and hire qualified medical professionals.
- Prepared reports, templates, and presentations for management.
- Event management such as; company events, and community events and fundraisers.
Program Technician
California Secretary Of State
Sacramento
01.2014 - 01.2016
- Processed time-sensitive documents and payments for articles of incorporation while managing workflow among team members, including students, to meet deadlines.
- Reviewed and quality controlled source data, flagging errors on forms submitted by applicants to ensure accuracy.
- Expedited corporation documents such as S-Corps, LLCs, LLPs, etc. Assisted with filing, purging of miscellaneous documents, records, and films.
- Utilized computer equipment to prepare clear, comprehensive reports, correspondence, publicity materials, and oral presentations that enhanced communication.
- Worked effectively and cooperatively with students, staff, faculty, and the public.
- Trained new employees and supervised students.
Office Assistant
California Secretary Of State
Sacramento
01.2011 - 01.2014
- Maintained office files, reproduced, distributed, and delivered materials; performed data entry for documents such as corporate dissolutions and other business entities while ensuring customer confidentiality.
- Processed incoming mail by opening, separating, and batching items.
- Mailing back documents to the customers. Established and maintained (including purging and archiving) confidential files.
- Other related duties consistent with the mission of the agency.
Education
State of California Real Estate License -
DRE #02272273
San Francisco, CA05-2025
California Resident Manager Certification
12-2022
Associate in Science (AS) - Registered Nursing Program
Carrington College California
Sacramento, CA01-2015
Phlebotomist Certification - Phlebotomy Program
Boston Reed College
Sacramento, CA01-2013
High school diploma -
Cordova High School
Rancho Cordova, CA01-2010
Skills
- Multifamily, HOA, commercial, and single-family home management
- Fair Housing, Real Estate/ Property Management Law
- Lease agreement negotiation and management
- Application/ Prospect verification
- Client and vendor management
- Yardi, Appfolio, Showmojo, and Intellirent
- Microsoft, iOS applications, AI proficient, and technology forward
- Maintenance and Construction Management
- Accounting and finance acumen
- Compliance knowledge for Housing, Medical and Labor Policies
- Recruiting and training
- Conflict resolution and exceptional customer service
- Communicate concisely
- Conflict resolution and customer service
Volunteer Experience
- Kaiser Permanente Moss Ave, Sacramento, CA, Volunteered in the ICU helping nurses, patient's families and visitors daily.
- Casa Coloma Health Care Center, Assisted the residents with activities, tasks, etc.
- Wal-Mart and Kaiser Permanente, Participated in Breast Cancer and Arthritis walks annually.
- Biotelemetry, Inc., Took lead in organizing a Heart Walk for Atrial Fibrillation Awareness and Health and Wellness Fair.
Languages
Hindi
Professional
Punabi
Professional
Urdu
Professional
Spanish
Limited
Timeline
Leasing Agent
Structure Properties
02.2026 - Current
Property Manager
Structure Properties, Inc
07.2022 - 02.2026
Assistant Property Manager
Amore Real Estate
12.2021 - 07.2022
Accounts Payable/ Maintenance Coordinator
Hawthorne Stone Real Estate/ Investments, Inc.
01.2018 - 01.2021
Office Manager/ Executive Assistant
EXP Global, Inc.
01.2017 - 01.2018
Clinical Administrator
Bio Telemetry, Inc
01.2016 - 12.2017
Program Technician
California Secretary Of State
01.2014 - 01.2016
Office Assistant
California Secretary Of State
01.2011 - 01.2014
State of California Real Estate License -
DRE #02272273
California Resident Manager Certification
Associate in Science (AS) - Registered Nursing Program
Carrington College California
Phlebotomist Certification - Phlebotomy Program
Boston Reed College
High school diploma -
Cordova High School