Karley Cook
Commercial Property Manager
Dallas,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Commercial Property Manager
Harwood International
2023.11 - Current
- Present monthly and quarterly variance reports for multiple properties
- Review monthly tenant billings for errors and accuracy
- Weekly, monthly, and annual building inspections
- Prepare annual budgets for multiple buildings
- Managing administrative and maintenance staff day-to-day activities
- Working with vendors obtaining COI's and billing issues.
Assistant HOA General Manager
Harwood International
2021.09 - 2023.11
- Provided leadership for all on-site employees, ensuring proper training, coaching and performance evaluations
- Physical inspections of property daily
- Establish industry contacts and relationships in the property's marketplace through involvement in trade organizations and networking opportunities
- Current knowledge of state regulatory agency statues and community declarations
- Assist in monthly reports, budgets, and legal issues.
Assistant Community Manager
Greystar Real Estate Partners
2020.02 - 2021.09
- Timely reported and processed notices, evictions, bad debt collections, and final account statements
- Managed rent collection efforts with goal of zero delinquency each month
- Insured prompt processing of invoices, purchase orders, and service requests
- Implemented marketing strategies, increasing web traffic by 50 percent
- Plan and coordinate resident events for resident retention.
Lease-up Specialist
Greystar Real Estate Partners
2017.10 - 2020.02
- Work with the owners to identify, develop and achieve community goals and objectives
- Develop new operational policies and procedures for a new property
- Communicate the status of the property with upper management through weekly leasing reports.
Apartment Leasing Agent
Sutherland Property Management
2017.06 - 2017.10
- Worked with prospective tenants through the verification and application process
- Utilized housing database systems for calculating monthly rent to maximize profitability
- Handled any issues that a tenant may have as well as processing any necessary paperwork for tenant files
- Maintained an occupancy rate above 87% for over 300 units.
New Home Sales Consultant
Grand Homes, Inc.
2016.02 - 2017.06
- Generated leads through referral and networking systems
- Provided clients with necessary information to meet their buying or selling needs
- Located and Marketed prospective homes to clients
- Managed negotiations and necessary communication between buying/selling parties
- Communicated the terms of the contract to clients to ensure they understood what each term meant.
Education
2012.01 - 2013.05
Graduated - undefined
Skills
Diverse experience ranging from New Home Sales, Multifamily Leasing Agent, Multifamily Manager, Residential HOA Manager and Commercial Property Manager Versatile Property Management experience that brings an excellent blend of people skills and an ability to implement tenant relationships together effectively
Very energetic, extremely positive individual with excellent client relations
Proficient in MRI, Microsoft Office, Adobe Acrobat, Nexus, Prism, Excel and Yardi
Experience in managing large administrative and maintenance teams
Overseeing Tenant improvement projects and general Tenant retention
Asset Management
Teamwork and Collaboration
Maintenance knowledge
Tenant relations
Time Management
Problem-solving abilities
Multitasking
Tenant and Owner Liaising
New Construction
Financial Reporting
Building operations
Staff Management
Timeline
Commercial Property Manager - Harwood International
2023.11 - Current
Assistant HOA General Manager - Harwood International
2021.09 - 2023.11
Assistant Community Manager - Greystar Real Estate Partners
2020.02 - 2021.09
Lease-up Specialist - Greystar Real Estate Partners
2017.10 - 2020.02
Apartment Leasing Agent - Sutherland Property Management
2017.06 - 2017.10
New Home Sales Consultant - Grand Homes, Inc.
2016.02 - 2017.06
Butler Community College - ,
2012.01 - 2013.05
Circle High School - Graduated,