NEHAL ELDIN
Riverside,USA
Summary
Dynamic team leader with experience in fast food customer service. Skilled in staff coordination, training, and effective communication. Proven ability to resolve customer concerns promptly and maintain a positive dining environment. Results-driven fast food professional with strong skills in customer satisfaction, food safety, and team leadership. Committed to enhancing customer experiences and maintaining high standards of store safety.
Overview
5
5
years of professional experience
Work History
Team Lead
Rivercrust Deli
Riverside, CA
11.2024 - Current
- Led team in daily operations, ensuring efficient workflow and high-quality service.
- Coordinated staff schedules to ensure optimal coverage during peak hours, enhancing customer experience.
- Trained new employees on food safety protocols and customer service best practices.
- Resolved customer complaints promptly, fostering loyalty and maintaining positive dining atmosphere.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Worked different stations to provide optimal coverage and meet production goals.
- Conducted food safety inspections to uphold hygiene standards, ensuring safety for all patrons.
Team Member
Candeeland
Riverside, CA
07.2024 - 11.2024
- Collaborated with team to ensure cleanliness and organization of attractions, enhancing guest experience.
- Maintained clean, organized, and safe work areas to support operational efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Collaborated with team to maintain cleanliness and organization of attractions.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Managed ticket booth operations, delivering accurate transactions and timely customer service.
- Bolstered guest safety with strict adherence to health and safety protocols.
Team Member
Nektar Juice Bar
Riverside, CA
06.2023 - 09.2023
- Provided exceptional customer service, ensuring positive experiences for all guests.
- Maintained cleanliness and organization of facility, enhancing guest enjoyment and satisfaction.
- Collaborated with team members to execute daily operational tasks seamlessly and effectively.
- Collaborated with team members to execute daily operational tasks, ensuring smooth service delivery.
- Monitored inventory levels and restocked supplies promptly, supporting uninterrupted service during shifts.
- Developed strong cooperative relationships with coworkers and managers.
Team Member
Bolcupop
Riverside, CA
03.2022 - 08.2022
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
Education
John W North High School
Riverside, CASkills
- Fast food customer service
- Staff leadership
- Store safety procedures
- Teamwork and flexibility
Timeline
Team Lead
Rivercrust Deli
11.2024 - Current
Team Member
Candeeland
07.2024 - 11.2024
Team Member
Nektar Juice Bar
06.2023 - 09.2023
Team Member
Bolcupop
03.2022 - 08.2022
John W North High School