Ericka Lopez
San Antonio,TX
Summary
Operations leader with experience in manufacturing quality, warehouse material handling, order selection, and customer service. Build high-performing teams through coaching, training, and consistent execution of safety and quality requirements. Manage audits and compliance checks, track operational performance, and support margin improvement. Skilled in documentation and process improvement to reduce errors and improve throughput.
Overview
4
4
Languages
1
1
Certification
25
25
years of professional experience
Work History
Team Lead
Trigo Global Quality Solutions
08.2025 - 09.2026
- Team Lead at production warehouse ensuring adherence to quality, and safety practice standards.
- Conducting quality inspections, audits, and documentation to support operational compliance.
- Train and mentor employees on work instructions, equipment, and safety procedures.
- Coordinate daily assignments and communicate constructive production Feedback to management.
Team Lead on Assembly Line
VUTEX INC.
02.2016 - 07.2025
- Safety First is my top priority, I am a Determined and Driven Team lead / Team player, Facilitating communication between management and team members. Promoting continues learning achievements , maintaining focus for Great productivity.
- Build teams ,Leadership skills, Motivating, Mentoring, Delivering great results under pressure, Problem solving under pressure. Always Learning new sprints for a fast paced environment . Guiding daily task , making sure task are being done in a timely manner. Always learning and implementing supporting effective task or objectives.
Cashier Team Lead
Goodwill Industries
02.2011 - 06.2014
- A Head cashier for front end overseeing daily cashier operations, training staff and handling complex customer service.
- Manage cash handling, balancing registers . Providing support to improve efficiency.
Head Cashier / Team Lead
Goodwill Industries
02.2011 - 06.2014
- Oversaw front-end operations, cash handling, and daily team performance.
- Trained new employees and resolved customer concerns professionally.
- Maintained accurate financial transactions and supported efficient store operations.
Janitorial Services
ECL Cleaning Services
03.2002 - 06.2004
- Maintained commercial facilities by performing sanitation, cleaning, and safety-focused maintenance.
Education
Upper secondary education - undefined
High school diploma - undefined
Lanier High School
San Antonio, TX05.1991
Skills
- Order picking
- Auditing experience within manufacturing industry
- Cash handling
- Restaurant experience
- Team lead experience
- Receiving
- Machining (10 years)
- Dimensional inspection
- Training & development
- Cleaning
- Management
- Customer service
- Restaurant management
- Driving
- Safe work practices
- Assembly (10 years)
- English
- Inspection tools
- Order fulfillment receiving
- Managing commercial facilities cleaning teams - Largest commercial facilities cleaning team managed (1-5 team members)
- Grocery delivery experience
- Quality Inspection (10 years)
- Cross-functional communication
- Cross-functional collaboration
- Retail sales
- Task prioritization
- Assembly
- Customer Service (8 years)
- Load & unload
- Quality inspection
- Sanitation procedures
- Sales
- Manufacturing company experience
- Picking & packing
- Quality assurance within manufacturing
- Mentoring
- Food safety management
- Mobile devices
- Team management
- Team development
- Retail sales transactions
- Janitorial experience
- Basic math
- Cash management
- Hiring
- Order confirmation
- Sanitation
- Warehouse experience
- Assembly line experience
- Assembly line
- Order fulfillment
- HEPA vacuums
- Spanish
- Teamwork
- Quality assurance
- Attention to detail
- Industrial equipment
- Cash Handling (4 years)
- Compliance audits & assessments
- Math
- Quality check sheets
- Driving Safe work practices
- Order shipping
- Quick service & fast food restaurant
- Packaging
- Environmental services
- Leadership
- Precision measuring instruments
- Retail management
- Food management
- Food service management
- Cash register
- Recruiting
- Continuous improvement
- Pallet jack
- Merchandising
- Packing
- Training
- Machining
- Manufacturing (10 years)
- Manufacturing
- Receiving shipments
- Commercial cleaning - Commercial cleaning experience (1-2 years)
- Custodial experience
- Food safety
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Certification
Non-CDL Class C, Driver's License
Languages
English - Expert
Multilingual
Bilingual - Intermediate
Spanish
Section name
Work authorization: Authorized to work in the US for any employer
Timeline
Team Lead
Trigo Global Quality Solutions
08.2025 - 09.2026
Team Lead on Assembly Line
VUTEX INC.
02.2016 - 07.2025
Cashier Team Lead
Goodwill Industries
02.2011 - 06.2014
Head Cashier / Team Lead
Goodwill Industries
02.2011 - 06.2014
Janitorial Services
ECL Cleaning Services
03.2002 - 06.2004
High school diploma - undefined
Lanier High School