Nehalkumar Patel
North Arlington,NJ
Summary
I am a versatile professional skilled in customer service, sales promotion, and strategic planning. I have experience in retail operations, event coordination, and content creation, achieving over a million TikTok views and designing impactful graphics. Proficient in Adobe Creative Suite, MySQL, Python, and Java, I excel at blending creativity with technical expertise to deliver results.
Overview
3
3
years of professional experience
Work History
Retail Worker
Medieval Times Dinner & Tournament
01.2023 - Current
- Facilitated guest experiences by selling medieval-themed merchandise, including swords and collectible items, while consistently meeting or exceeding sales goals.
- Delivered exceptional customer service by engaging with guests, addressing inquiries, and promoting the overall Medieval Times brand.
- Handled drink orders from the bar, serving beverages to guests promptly and in compliance with hospitality standards.
- Coordinated personalized knighting ceremonies, managing guest scheduling and ensuring seamless execution for a memorable experience.
- Maintained accurate records of knighting ceremonies and guest interactions using Microsoft Excel, enhancing operational efficiency.
- Operated Darkroom Pro Edition software to produce and print high-quality photographs of guests, efficiently handling high volumes during peak periods.
- Create promotional signs and banners to promote lucrative merchandise.
Social Media Manager & Content Creator
Freelance for Cloud9 Streamer "Vanity" – Remote
01.2022 - 11.2022
- Managed and grew the online presence of "Vanity," a Cloud9 streamer, by developing engaging content strategies and optimizing outreach across platforms.
- Edited and produced high-quality YouTube videos using Adobe Premiere Pro and After Effects, enhancing viewership and audience engagement.
- Created viral TikTok content that collectively garnered over 1 million views, leveraging platform trends and data-driven strategies.
- Designed compelling graphics for charity events, contributing to increased viewer participation and fundraising efforts.
- Collaborated directly with the streamer to align content creation with branding goals, audience insights, and sponsorship requirements.
- Analyzed social media metrics to improve content performance and drive audience growth.
Education
Bachelor of Science - Financial Technology
New Jersey Institute of Technology
Newark, NJ05-2026
Skills
- Customer service
- Sales promotion
- Time management
- Analytics reporting
- Advertising
- Online marketing strategies
- Adobe creative suite
- Video content creation
- Graphic design
- MySQL / Microsoft Access
- Java development
- Python
- Strategic planning
- Team collaboration
Timeline
Retail Worker
Medieval Times Dinner & Tournament
01.2023 - Current
Social Media Manager & Content Creator
Freelance for Cloud9 Streamer "Vanity" – Remote
01.2022 - 11.2022
Bachelor of Science - Financial Technology
New Jersey Institute of Technology
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