Neha Saraf

• Administrative management of 2 Co-operative housing societies with HNI resident
• Responsible for collections, minimize arrears, ensure compliance of tenant-landlord relationships as per society guidelines, facilitate house purchasing - transfer procedures for society members
• Manage vendor contracts & SLAs for various service providers contracted by the society
• Co-ordination of banking matters involving collections, Fixed deposits, TDS deposits & vendor payments
• Visit societies managed by S & N associates & oversee the society manager's work & resolve conflicts.

• Advising client's management team on the administration of human resources policies and procedures.

• Designing organization structure, KRAs & incentive plan for a sales teams.

• Analyzed client's current HR programs & recommended process improvements

• Conducting on-site audits of HR activities to ensure compliance.

• Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation
• Fostered a teamwork/open-door environment conducive to positive dialogue across the organization
• Negotiated salary offers and dozens of sign-on bonuses/relocation packages annually
• Meticulous recordkeeping of all employees
• Created employee manual covering issues including disciplinary procedures, code of conduct and benefits information

• Structured the short-listing and interviewing process
  for the high attrition rate industry segment of “Credit
  Card Sales".
• Handled external vendor relationships for services
  placement consultancy & employee background
  verification etc.
• Performed employee performance appraisal
  activities for evaluation criterions based on sales
  figures and target achievements.
• Maintained and updated the recruitment MIS (daily
  and monthly) along with other MIS reports like joining
  docket, exits & dispatch.