Nehemiah Davis
Baltimore
Summary
Dynamic professional with extensive experience in operations management at Alice Manor Day Services. Proven track record in employee engagement and scheduling, enhancing service delivery and client satisfaction. Skilled in health and safety compliance, with a strong ability to foster teamwork and optimize resource allocation for improved performance.
Experienced management professional ready to deliver exceptional operational oversight and drive team success. Strong focus on team collaboration, ensuring adaptability and reliability in dynamic environments. Skilled in staff supervision, conflict resolution, and efficient resource allocation to achieve organizational goals. Known for effective communication, problem-solving abilities, and fostering positive work culture.
Overview
5
5
years of professional experience
Work History
Assistant Day Manager
Alice Manor Day Services
Baltimore, MD
12.2025 - Current
- Supervised daily operations to ensure smooth service delivery for clients.
- Coordinated staff schedules to optimize resource allocation and maintain coverage.
- Developed and implemented engaging activity programs tailored to client needs.
- Trained new staff on operational procedures and best practices for client interaction.
- Facilitated communication between clients, families, and team members for effective care coordination.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Trained new employees on company policies, procedures, and best practices, contributing to a skilled workforce prepared for success.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Shift Manager
Checkers And Rallys Food Restaurant
Baltimore, MD
09.2024 - 01.2026
- Supervised daily operations to ensure efficient workflow and maintain service standards.
- Trained new staff on food safety protocols and operational procedures.
- Managed inventory levels, coordinating with suppliers to minimize shortages.
- Monitored team performance, providing feedback to enhance productivity and morale.
- Resolved customer complaints swiftly, enhancing overall guest satisfaction and loyalty.
- Conducted quality control checks to guarantee food preparation consistency and safety compliance.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Shift Lead Manager
McDonald's Restaurant
Baltimore, MD
10.2023 - 03.2024
- Supervised team members to ensure compliance with operational standards and customer service excellence.
- Trained new employees on safety protocols and efficient workflow practices.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Coordinated shift schedules to optimize labor efficiency and meet customer demand.
- Established strong relationships with vendors, negotiating favorable contracts that benefited both parties financially while ensuring timely deliveries of required supplies.
- Contributed to a positive workplace culture by fostering open communication and collaboration among team members.
Caregiver, Special Needs
Bright Star Care, Home Health Care
02.2021 - 04.2022
- Assisted individuals with daily living activities, fostering independence and improving quality of life.
- Developed personalized care plans in collaboration with healthcare professionals to meet unique needs.
- Administered medications and monitored health conditions to ensure well-being and adherence to treatment protocols.
- Implemented behavioral strategies to promote positive interactions and emotional stability among clients.
- Coordinated recreational activities that enhanced social skills and encouraged community engagement.
- Trained new staff on best practices for providing compassionate care and maintaining safety standards.
- Communicated effectively with families, providing updates on client status and addressing concerns promptly.
Education
No Degree - Nursing
Coppin State University
Baltimore, MDHigh School Diploma -
Williamsport High-school
Baltimore, MD06-2021
Skills
- Health and safety
- Employee relations
- Policy enforcement
- Store maintenance
- Scheduling
- Employee engagement
- Time management
- Multitasking Abilities
- Decision-making
- Task prioritization
Timeline
Assistant Day Manager
Alice Manor Day Services
12.2025 - Current
Shift Manager
Checkers And Rallys Food Restaurant
09.2024 - 01.2026
Shift Lead Manager
McDonald's Restaurant
10.2023 - 03.2024
Caregiver, Special Needs
Bright Star Care, Home Health Care
02.2021 - 04.2022
No Degree - Nursing
Coppin State University
High School Diploma -
Williamsport High-school