Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments. Manages security risks with ease and uses sound judgment to quickly resolve problematic situations.
Overview
10
10
years of professional experience
Work History
Sales Associate Manager
Technical Touch Auto Sales and Repairs Llc
02.2022 - Current
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Managed a team of sales associates, providing guidance and support to improve overall performance.
Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
Security Officer
Allied Universal Security Services
03.2021 - Current
Oversaw daily monitoring and patrolled buildings, grounds, and work sites
Guided periodic property safety inspections and oversaw remedial action for potential hazards
Inspected suspicious activities and monitored premises for criminal acts and rule infractions
Security Officer
ACTS-Aviation
08.2017 - 02.2020
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
Monitored employee activities, confirming compliance with security regulations
Valet Parking Attendant
Walt Disney World
11.2014 - 08.2017
Parked and retrieved automobiles, successfully driving both manual and automatic vehicles
Patrolled area to prevent thefts of parked cars or items in cars
Used window to record customer name, make and model of vehicle and length of stay, maintaining up-to-date log
Education
Associate of Arts - Criminal Justice
Valencia College
Orlando, FL
12-2020
Associate of Arts - Computer Technology System
Florida Technical College
Orlando, FL
06.2014
Skills
Customer Service
First Aid Training
CPR Certified
Incident Reporting
Verbal and Written Communication
Team Player
Team Leadership
Detail-Oriented
Security Regulation Enforcement
Detailed Activity Logs
Sales Team Leadership
Negotiation expertise
Accomplishments
Successfully completed two-week security training program.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 10 staff members.
Languages
French
Professional Working
creole Haitian
Native or Bilingual
Timeline
Sales Associate Manager
Technical Touch Auto Sales and Repairs Llc
02.2022 - Current
Security Officer
Allied Universal Security Services
03.2021 - Current
Security Officer
ACTS-Aviation
08.2017 - 02.2020
Valet Parking Attendant
Walt Disney World
11.2014 - 08.2017
Associate of Arts - Criminal Justice
Valencia College
Associate of Arts - Computer Technology System
Florida Technical College
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