NEIDA CHACON
Los Angeles,CA
Summary
Proactive Medical Assistant with extensive experience in delivering high-quality patient care and administrative support. Demonstrates a strong ability to streamline patient processes, manage insurance authorizations, and perform laboratory tests, contributing to improved operational efficiency and patient satisfaction.
Overview
1
1
Language
13
13
years of professional experience
Work History
Medical Assistant
AltaMed
Long Beach, California
11.2020 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Performed EKGs and other diagnostic tests as per physician instructions.
- Coordinated effective communication between patients and medical staff to enhance care delivery.
- Communicated patient messages to physicians promptly regarding concerns, condition updates, or refill requests to support timely treatment.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Participated in team meetings to identify workflow improvements and enhance patient population outcomes.
Medical Assistant
CUIDADO LATINO MEDICAL CLINIC
LOS ANGELES, CA
02.2014 - Current
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, and glucose testing.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Collected and organized patient forms and insurance information to streamline billing and insurance processing.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
- Systematically arranged patient charts to improve accessibility for healthcare staff during patient care., documents and supplies to maintain team efficiency.
- Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Communicated with pharmacies to ensure timely submission and refilling of patient prescriptions. to submit and refill patients' prescriptions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Trained patients on how to properly operate medical equipment.
- Communicated physician's orders to patients, instructing on execution and resolving follow-up inquiries.
- Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
- Evaluated and reported equipment inventory to ensure availability of necessary medical supplies.
Education
Associate of Science - Medical Assisting
Platt College
Alhambra, CA09-2012
High School Diploma -
James A. Garfield Senior High School
Los Angeles, CA05-2011
Bachelor of Arts - Healthcare Management
Platt College
Alhambra, CA03-2014
Skills
- Clinical procedures
- Laboratory procedures
- Phlebotomy skills
- Specimen collection
- EKG administration
- Electronic health records
- Prescription management
- Insurance authorizations
- Patient scheduling
- Patient interaction
- Workflow optimization
- Team collaboration
- EKG administration
Skills
- Patient scheduling
- Electrocardiography (EKG)
- Data entry
- Fluent in Spanish
Languages
Spanish
Professional
Accomplishments
- Red Carpet Award - Top Medical Assistant 2024
Timeline
Medical Assistant
AltaMed
11.2020 - Current
Medical Assistant
CUIDADO LATINO MEDICAL CLINIC
02.2014 - Current
Associate of Science - Medical Assisting
Platt College
High School Diploma -
James A. Garfield Senior High School
Bachelor of Arts - Healthcare Management
Platt College